Job summary We are delighted to offer a vacancy with our Ward Clinics team based at Corbett Outpatients. The post is suited to a skilled Clinical Support Worker who is passionate about providing the best care and patient experience for our urology patients. We are searching for caring individuals who understand the needs of our patients and can display compassion and patience at all times. Main duties of the job The Clinical Support Worker will work together with members of the Nursing / Midwifery team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse. The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient's condition which may require the intervention of others. The post holder will be assessed on appointment on their level of competence and may be required to undertake development to include basic skills and in house development programme. About us At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace. As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise. As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise. Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk) Date posted 10 April 2025 Pay scheme Agenda for change Band Band 2 Salary £24,169 a year per annum, pro rata Contract Permanent Working pattern Part-time Reference number 253-0425-6981269 Job locations Corbett Hospital Vicarage Road Stourbridge DY8 4JB Job description Job responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. Job description Job responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. Person Specification Qualifications & Education Essential English and Maths Qualifications at one of the following academic levels/grades:- o Level - Grade A to D o CSE Grade 1 only o GCSE Grade A to D o GCSE Grade 9 to 5 o Functional skills Level 1 Care certificate or relevant acute experience Commitment to undertake in house training Desirable NVQ Level 2 in healthcare or willingness to undertake NVQ Level 2 in healthcare, as appropriate Knowledge & Training Essential Demonstrate knowledge of duties required as a Clinical Support Worker Understanding of confidentiality Computer literate Experience Essential Previous experience of caring for people in a care worker role within hospital, community or residential nursing home setting Experience of customer care/dealing with the public Communication and Relationship Skills Essential Able to cope with distressing or emotional circumstances Telephone skills Clear communication skills, oral and written Good organisational skills Physical Skills Essential Demonstrates a caring attitude to patient care Demonstrates a responsible attitude to their work Demonstrates respect for patient dignity Honest and trustworthy Demonstrates attention to detail Able to work flexibly e.g. internal rotation Person Specification Qualifications & Education Essential English and Maths Qualifications at one of the following academic levels/grades:- o Level - Grade A to D o CSE Grade 1 only o GCSE Grade A to D o GCSE Grade 9 to 5 o Functional skills Level 1 Care certificate or relevant acute experience Commitment to undertake in house training Desirable NVQ Level 2 in healthcare or willingness to undertake NVQ Level 2 in healthcare, as appropriate Knowledge & Training Essential Demonstrate knowledge of duties required as a Clinical Support Worker Understanding of confidentiality Computer literate Experience Essential Previous experience of caring for people in a care worker role within hospital, community or residential nursing home setting Experience of customer care/dealing with the public Communication and Relationship Skills Essential Able to cope with distressing or emotional circumstances Telephone skills Clear communication skills, oral and written Good organisational skills Physical Skills Essential Demonstrates a caring attitude to patient care Demonstrates a responsible attitude to their work Demonstrates respect for patient dignity Honest and trustworthy Demonstrates attention to detail Able to work flexibly e.g. internal rotation Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Dudley Group NHS Foundation Trust Address Corbett Hospital Vicarage Road Stourbridge DY8 4JB Employer's website https://www.dgft.nhs.uk/ (Opens in a new tab)