As a Tissue Viability Business Administrator you will play a key role in delivering high-quality, person-centered care and services to support individuals and teams. Working within a collaborative environment, you will provide essential services tailored to meet the unique needs of those we serve.
Based at XXXX [Location], you will have the flexibility to work within a model that supports both on-site and hybrid working arrangements, depending on the nature of the role. HCRG Care Group is committed to fostering an agile and adaptable workforce to best meet the needs of our organization and service users.
Main Responsibility
1. Administrative tasks including: organisation of meetings inclusive of room bookings, collation of agenda items, completion of meeting notes/minutes and preparation of relevant documentation for review.
2. Organisation of team appraisals and one to one meetings between the nursing staff and managers.
3. Support to monitor mandatory training records and reports, including booking of training where required.
4. Assistance in interview and recruitment processes in the Tissue Viability team (including recruitment packs and room bookings).
The Ideal Candidate
1. Educated to GCSE level in English and Maths or overseas equivalent qualifications.
2. Relevant level 2 NVQ or equivalent knowledge/experience.
3. Demonstrates evidence of on-going continuous personal development.
4. Recent intermediate IT skills.
5. Experience of working within a multiagency / professional team.
6. Experience of business administration.
7. Keyboard skills and an aptitude to use IT systems including knowledge of Microsoft office software packages.
8. Demonstrate polite and effective communication skills.
9. Good telephone manner.
10. Ability to multi-task and deal with non-routine situations.
11. Ability to communicate effectively at all levels.
12. Experience of dealing with people in sensitive / confrontational situations.
13. Willing to work in other areas of the Trust or Trust-wide as and when required to do so.
14. Ability to use own initiative.
15. Confidence to promote their role in a new and changing world.
16. Ability to work well with in a team environment.
17. Willingness to try new ways of working.
18. Willingness to develop own skills and abilities.
19. Demonstrate honesty, integrity, care and compassion when dealing with others.
Package Description
At HCRG Care Group, we value you and your contributions, offering a range of benefits to support your professional growth and personal wellbeing:
1. Competitive Pay & Pension: Receive a salary of £23,100 - £24,675 with company pension.
2. Professional Growth: Join our Strive for Better networks, connecting with professionals nationwide to develop and share best practices.
3. Exclusive Rewards: Access discounts and offers at leading supermarkets, retailers, and experience providers through our Reward Gateway.
4. Wellbeing Support: Benefit from our 24/7 free wellbeing service, including counseling, career coaching, and legal advice.
5. Flexible Pay Options: Track earnings and access wages through Wagestream, providing financial flexibility.
6. Learning & Development: Enhance your career with support from our Learning and Development team, access e-learning, career pathways, and funding opportunities.
7. Recognition & Involvement: Celebrate achievements with local and national awards, contribute ideas for service improvements, and stay informed through regular leadership updates.
About the Company
We change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
* Job Category HCRG - Administrative & Clerical
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