Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust
As Digital Co-ordinator, you will develop and deliver both IT and clinical systems training courses to the trust's end users. This will include designing training packages, developing course materials, and training end users either on a one-to-one basis or in group sessions.
Please note, this post could be subject to a potential TUPE transfer into NTW Solutions, our wholly owned subsidiary company. The potential TUPE date is 1st April 2025.
Main Duties of the Job
The post requires close working with the whole digital department to deliver training to a variety of staff. The successful candidate will have:
* Experience of delivering training programmes using different delivery techniques.
* Excellent knowledge of training tools and techniques.
* Able to produce high-quality training products and material.
* Education to a degree level (or equivalent experience).
* Knowledge of clinical and corporate information systems is desirable.
Job Responsibilities
You will develop products and materials such as eLearning, user guides, and FAQ documents to assist the end user in effectively using digital solutions, corporate, and clinical information systems to a high standard.
You will hold regular courses for new users, students, and refresher training. You'll also attend meetings and workshops in a supporting role to refresh the knowledge of our users.
Person Specification
Knowledge and Experience
* Experience of delivering training programmes using different delivery techniques.
* Excellent knowledge of training tools and techniques.
* Knowledge of training needs analysis and curriculum development.
* Knowledge of using Microsoft Office is essential.
* Ensure professional knowledge is regularly updated and keep abreast of relevant developments.
* Understanding of the business goals of the organisation.
* Experience of using a range of Informatics solutions.
* Knowledge of clinical and corporate information systems is desirable.
Skills
* Able to produce high-quality training products and material.
* Proven classroom management and facilitation skills.
* Ability to convey a range of information to an audience.
* Ability to converse fluently, logically, and confidently with a wide range of people.
* Strong analytical, organisational, and communication skills.
* Ability to write clear, concise reports, letters, minutes, packages, and documents using a good standard of English.
Education and Qualification
* Education to a degree level (or equivalent experience).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Address
Newcastle or Sunderland or Carlisle, with some hybrid working.
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