Credit ControllerOffice based roleEaton Syalon is recruiting a Credit Controller to join a well established, reputable business based in Burton-Upon-TrentThis full-time, permanent position would be the ideal role for someone with previous Credit Control experience, who enjoys a varied, end-to-end role within a fast paced, highly supportive team, offering a fantastic salary and benefits package and on-site parking.Key Responsibilities:· Monitor customer credit worthiness and maintain within set credit limits. · Ensure customers pay to agreed terms and take appropriate action where they do not. · Allocate cash on the customers’ accounts. · Ensure customer queries are logged within 3 days of receipt and chase resolution to ensure clearance within 21 days. · Perform credit checks on new and existing accounts in accordance with each company policy and within the rules of any Credit Insurance Policy. · Follow-up customer debit notes and resolve in a timely manner · Produce stop-list of unpaid accounts by specified Working Day. · Refer accounts that are unpaid by set day of month to the AR Manager. · Raise manual invoices for recharges, rent, asset sales, etc · Raise credit notes within set timescales in accordance with each company policy and authorisation. · Ensure customer statements issued by the set deadline · Calculate interim/final rebate payments and raise credit notes Who we're looking for: Office-based experience ideally in Credit Control. Someone with a strong Customer service or accounts background will be considered. Previous experience in a professional setting is essential. Strong communication and personal skills - Ability to communicate effectively with customers, colleagues, and management, especially when discussing payments or overdue accounts. Time Management - Prioritizing tasks and managing time effectively, particularly when dealing with a large number of accounts and deadlines