Job Description: Operations Team Member
Location: Luton, UK
Role Type: Full-Time (Monday to Friday)
About Us:
We are a dynamic logistics company specialising in time-critical and aerospace AOG (Aircraft on Ground) operations. Our mission is to deliver seamless, efficient, and reliable solutions for our clients in the aerospace industry and beyond.
Role Overview:
As an Operations Team Member, you will play a crucial role in managing and executing time-sensitive logistics operations. Based in Luton, you will work in a fast-paced environment to ensure the efficient coordination of shipments, meeting critical deadlines while maintaining exceptional service standards.
Key Responsibilities:
* AOG and Time-Critical Operations: Manage and coordinate urgent shipments, ensuring timely delivery to meet customer requirements.
* Client Liaison: Communicate with clients and stakeholders to provide updates and resolve any operational issues promptly.
* Logistics Coordination: Oversee transportation planning, routing, and carrier management to optimise delivery efficiency.
* Problem Solving: Handle challenges in real-time, ensuring minimal disruptions and quick resolution of issues.
* Documentation: Prepare and maintain accurate records, including shipment details, customs documentation, and operational reports.
* Compliance: Ensure all activities comply with industry regulations, safety standards, and company policies.
Requirements:
* Experience: Proven experience in logistics, preferably in time-critical or aerospace/AOG operations.
* Skills:
* Strong organizational and multitasking abilities.
* Excellent communication and interpersonal skills.
* Problem-solving mindset with the ability to work under pressure.
* Knowledge: Familiarity with logistics software and systems is advantageous.
* Availability: Flexibility to respond to occasional out-of-hours requirements in a time-critical environment.
What We Offer:
* Competitive salary and benefits package.
* Opportunity to work in a dynamic and challenging environment.
* Career growth and development opportunities within the logistics and aerospace sectors.
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