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Seasonal Hospitality Team Member - YHA Boggle Hole
Reference: JAN20255072
Expiry date: 23:59, Tue, 11th Feb 2025
Location: Yorkshire
Salary: £11.44 per hour (This will rise to £12.21 in March in line with National Living Wage and applies to all, including those under the age of 21)
Accommodation: Staff accommodation is available at a rate of £63.70 per week.
Are you looking for a fun and varied job in hospitality? YHA Boggle Hole is looking for a Hospitality Team Member to join their team! Located right next to the beach and a mile from Robin Hoods Bay, it is a fast-paced environment with a busy café on site. We host school parties and families staying for a traditional seaside break. The job includes housekeeping, reception tasks, and helping in the kitchen. Some of our live-in accommodation is in Whitby, so you will need a car to apply for the job.
As a Hospitality Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
* 10 nights free hostel stays per year for you and up to 3 friends or family
* Access to YHA’s staff discount and cashback portal
* Free YHA Membership each year
* Access to support via our Employee Assistance Program
For more information about the benefits of working for YHA, please visit our YHA Jobs website.
What will you be doing as a Hospitality Team Member?
We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
* Providing great customer service to all our customers, members, and guests.
* Working on reception, offering insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
* Using our systems for efficient guest check-ins and check-outs, food and beverage sales, and service.
* Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
* Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride.
What Skills and Experience do you need to be a Hospitality Team Member?
To provide excellent service to our guests, we are looking for the following qualities in our Hospitality Team Members:
* Experience of working face-to-face with customers
* Experience of working in a team
* Excellent timekeeping, with flexibility to cover different shifts
* Ability to manage varying pressures, including peaks in workload demands
* Knowledge and understanding of the core purpose of YHA
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental well-being, and life skills.
How do you apply?
Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website.
Once the hiring manager has reviewed your application, we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTE: All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YHA Job Title: Team Member
Keywords: Hospitality Assistant, Team Member, Hospitality Team Member
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