Job summary An exciting vacancy has arisen for a motivated and enthusiastic Administrator to support urgent care response and Halton intermediate care and frailty service (HICAF). You should be highly committed, organised and be able to work to a high standard. The ability to prioritise, work to deadlines and achieve targets is also essential and awillingness to support change and improvement within the service is expected. The Intermediate Care and Frailty Service is committed to delivering an excellent service to all patients both in the Community and Care Settings. This is a Health and Social Care multi-disciplinary/multi-organisational service. Experience of working within a healthcare/social care environment is desirable but not essential however it is essential that that the applicant should demonstrate excellent verbal and written communication skills with clients, carers and other professionals. It is essential that the applicant can travel independently across the Trust and be able to work flexibly over 7 days on Rota. Main duties of the job Job Purpose: To provide clerical support to allow for the effective operational management of the Halton Intermediate Care and Frailty Service, by undertaking routine office duties, administrative and clerical duties and dealing with routine enquiries and queries. Please see the Job Description& Person Specification attached as a separate document for a full overview of the role and duties for this vacancy. About us Flexible working will be considered for all roles. Unfortunately, we do not hold a sponsor licence for working Visas. At Bridgewater, our PEOPLE values shape how we deliver our NHS services in your local community. They help us deliver our mission to improve local health and promote wellbeing in the communities we serve. After all, values are about people and they were created in partnership with our staff to reflect what they felt was important to them Here at Bridgewater our shared values flow through the organisation. P - Person-centred-We are passionate about individual needs and promote independence in the healthcare we provide E - Empowered- We empower our people and encourage new ideas to deliver and create improvements in community care. O - Open and Honest -We behave in a way that develops relationships based on trust, openness, honesty and respect. P - Professional-We support our people, so everyone has the right skills and training to deliver outstanding patient care. L - Locally Lead -We are always learning about our communities and show great pride in being a local provider of health and care. E - Efficient -We use our resources wisely to provide sustainable and value for money healthcare for our patients. Date posted 20 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Contract Permanent Working pattern Full-time, Flexible working Reference number C9835-HA24-200 Job locations Oaks Place Surgery Caldwell Road Widnes Cheshire WA8 7GD Job description Job responsibilities To provide personal administration and secretarial support for the Intermediate Care and Frailty Service to ensure the smooth and efficient running of services. To maintain a high professional standard in terms of the performance of duties in terms of general conduct, including maintaining confidentiality. To work flexibly across organisational boundaries as required and to present at all times a positive image of the Services. To prioritise workload to meet agreed timescales. To take and transcribe minutes of approved Service/Team meetings ensuring they accurately reflect the discussions at the meetings. To collate data for Commissioners and Clinical audit and generate reports using appropriate office applications mainly EMIS. To maintain electronic diaries and arrange appointments and to deal with any correspondence relating to this and log all messages received. Typing of clinical letters/medical reports and other correspondence required by the Services. To be responsible for sourcing, ordering and auditing of resources. To be responsible for the requesting of medical documentation from other hospitals / units as and when required. Work across multi-disciplinary, multi-organisational Health and Social Care Services. Load referrals and input data on Social Care Database. Job Purpose: To liaise and maintain excellent communication skills, both written and verbal, at all levels within the team. To organise meetings as directed. These may require contact with multi agencies requiring the co-ordination of mutually convenient times. To assess and action information received, using own initiative and to refer on to appropriate individual as necessary. To be first point of contact for clients and offer a professional solution to client queries. To be able to communicate effectively and professionally both on the telephone and face to face with clients, carers and other professionals. To offer administrative support to other services as required. To participate in protected learning time and attend Service/Team and administrative staff meetings as required. To participate in the individual performance review system. To update administrative / computer skills identified by utilising appropriate learning opportunities. To participate in all statutory and mandatory training in relation to the post. Travel is essential for the post therefore candidates will need to demonstrate their ability to travel and hold a full UK driving license. Job description Job responsibilities To provide personal administration and secretarial support for the Intermediate Care and Frailty Service to ensure the smooth and efficient running of services. To maintain a high professional standard in terms of the performance of duties in terms of general conduct, including maintaining confidentiality. To work flexibly across organisational boundaries as required and to present at all times a positive image of the Services. To prioritise workload to meet agreed timescales. To take and transcribe minutes of approved Service/Team meetings ensuring they accurately reflect the discussions at the meetings. To collate data for Commissioners and Clinical audit and generate reports using appropriate office applications mainly EMIS. To maintain electronic diaries and arrange appointments and to deal with any correspondence relating to this and log all messages received. Typing of clinical letters/medical reports and other correspondence required by the Services. To be responsible for sourcing, ordering and auditing of resources. To be responsible for the requesting of medical documentation from other hospitals / units as and when required. Work across multi-disciplinary, multi-organisational Health and Social Care Services. Load referrals and input data on Social Care Database. Job Purpose: To liaise and maintain excellent communication skills, both written and verbal, at all levels within the team. To organise meetings as directed. These may require contact with multi agencies requiring the co-ordination of mutually convenient times. To assess and action information received, using own initiative and to refer on to appropriate individual as necessary. To be first point of contact for clients and offer a professional solution to client queries. To be able to communicate effectively and professionally both on the telephone and face to face with clients, carers and other professionals. To offer administrative support to other services as required. To participate in protected learning time and attend Service/Team and administrative staff meetings as required. To participate in the individual performance review system. To update administrative / computer skills identified by utilising appropriate learning opportunities. To participate in all statutory and mandatory training in relation to the post. Travel is essential for the post therefore candidates will need to demonstrate their ability to travel and hold a full UK driving license. Person Specification Qualifications Essential Good standard of general education in numeracy and literacy. RSA 11 or equivalent Desirable NVQ 2 Business and Administration Sponsorship Essential Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable) Skills & Attributes Essential To demonstrate effective communication skills both verbal and written. Ability to work on own initiative. Ability to prioritise workload and deadlines. To have a good understanding of computer programmes and be able to demonstrate effective IT skills Desirable Demonstrate a willingness to undertake additional training to increase skills and knowledge Experience Essential Experience of undertaking a full range of administrative, clerical and reception duties. Experience of working within a team. Experience of using Microsoft packages Desirable Previous experience of ordering stock and non-stock items through requisition and procurement Job Specific Requirements Essential Essential Able to work across the Bridgewater footprint The ability to work flexibly in accordance with service needs Relationships Essential If you are related to a director, or have a relationship with a director or employee of an appointing organisation, please state the relationship Person Specification Qualifications Essential Good standard of general education in numeracy and literacy. RSA 11 or equivalent Desirable NVQ 2 Business and Administration Sponsorship Essential Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable) Skills & Attributes Essential To demonstrate effective communication skills both verbal and written. Ability to work on own initiative. Ability to prioritise workload and deadlines. To have a good understanding of computer programmes and be able to demonstrate effective IT skills Desirable Demonstrate a willingness to undertake additional training to increase skills and knowledge Experience Essential Experience of undertaking a full range of administrative, clerical and reception duties. Experience of working within a team. Experience of using Microsoft packages Desirable Previous experience of ordering stock and non-stock items through requisition and procurement Job Specific Requirements Essential Essential Able to work across the Bridgewater footprint The ability to work flexibly in accordance with service needs Relationships Essential If you are related to a director, or have a relationship with a director or employee of an appointing organisation, please state the relationship Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Bridgewater Community Healthcare NHS Foundation Trust Address Oaks Place Surgery Caldwell Road Widnes Cheshire WA8 7GD Employer's website http://bridgewater.nhs.uk/ (Opens in a new tab)