Royal United Hospitals Bath NHS Foundation Trust
Assist the Pharmacy team, under the supervision of a registered pharmacy professional, i.e. a Pharmacist or Pharmacy Technician, in providing a high quality service to patients, Healthcare Professionals, and other service users. Greet all visitors to the department and assist with their enquiries, answer telephone calls, and direct or support as required. Effectively use the Webtracker system. Take part in the management of stock; ensure department consumables are replenished and ordered. Ensure filing is completed and archived as per policy. Maintain a clean and tidy working environment in accordance with SOPs and Health and Safety, and adhere to the Trust waste management policy. Support the Pharmacy Operations Manager and Dispensary Manager in delivering an effective, efficient, and professional pharmacy service.
Main duties of the job
Dispensary Duties:
* Greet all visitors to the department in a polite and friendly manner.
* Add prescriptions to the Webtracker as they are received on the printer.
* Politely and professionally answer all telephone calls to the department.
* Replenish department consumables and order as required.
* File all paperwork as per policy and prepare items for archiving, ensuring a positive and professional image of RUH Pharmacy.
About us
At the RUH, we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. We value everyone's contribution in supporting exceptional, person-centred care.
We are committed to creating a compassionate and inclusive environment, as seen in our growing community of staff networks. We value our differences, champion kindness and civility, and believe that diversity makes us stronger.
A culture of learning, developing, and innovating runs throughout our organisation. We want to support you to thrive and take your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach to living a healthy life, including physical, emotional, spiritual, and financial wellbeing.
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working in the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person Specification
* A good understanding and use of both written and spoken English language and mathematics.
* Completed or willing to complete a customer care qualification.
* Ability to work under pressure as part of a team.
* Able to work effectively both alone and under supervision.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.
Employer name
Royal United Hospitals Bath NHS Foundation Trust
Address
Pharmacy Department, Royal United Hospitals Bath NHS Trust
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