Midlands Neurosurgery Operational Delivery Network Ambassador
Nottingham University Hospitals NHS Trusts
Applicants must be employed with an Acute Trust based in the Midlands and work within the Neurosurgical Department.
The roles will be appointed for a period of 18 months. The notice period will be 3 months. Nottingham University Hospitals NHS Trust (NUH) is the host provider for the Network team. The post-holder will remain an employee of their employing organisation. The duties and responsibilities of the post will however be undertaken in accordance with relevant policies, procedures and practices of the trust that they are based with, which may be amended from time to time.
Main duties of the job
* To support the implementation of quality and service improvement initiatives in the Midlands Neurosurgery Network in conjunction with other members of the Network Team including representative clinicians and allied health professionals.
* To disseminate network developments and plans to colleagues within the Trust and external stakeholders.
* To act as a point of contact for Trust quality and service improvement leads and Trust team on network developments such as pathway redesign, resolving challenges with pathways and supporting new initiatives within the ODN priority plans.
* To support the proactive development and implementation of local and regional quality and service improvement projects and improvements within Neurosurgery, establishing clear links with key staff and groups acting as a conduit for the network.
About us
Posts will be based at Trusts across the Midlands and not within NUH.
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world-class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job responsibilities
* The individual will be working with the Neurosurgery Clinical Lead and Operational Manager within their delegated Trust; however, these posts are reporting directly to the Neurosurgery ODN.
* To participate in and support the Network Quality and Service Improvement Group.
* To promote service redesign and change management methodology working with GIRFT, Neurosurgery Specification and NHSE leads.
* To support the delivery of training within trusts in conjunction with members of the Network management team.
* To collate relevant quality and service improvement data and provide summative reports and presentations as required to evidence key outcomes for patients and to inform business cases.
* To support the implementation of the Network work plan, self-assessment process, quality and service improvement programme and any other agreed work streams.
* To support the development of relevant Network policies and procedures in association with the Network team and key stakeholders.
* To support the network team to maximise operational effectiveness and consistency, ensure equitable access to services, improve the quality of care and manage patient flows across the network.
* Work with patient groups to improve quality of care and to compile patient stories and work with governance teams dealing with serious untoward incidents.
Person Specification
Training and Qualification
* Educated to Degree/Masters level of study in a Health-related topic.
* Experienced allied health professional or nurse in Neurosurgery.
* Relevant professional qualification and registration.
* Experienced clinical manager and leader.
Working with Others
* Works collaboratively, encouraging network member engagement and involvement, creating an environment where others have the opportunity to contribute.
Skills
* A clear commitment to delivering quality patient-focused care.
* Experience of facilitating group discussion and encouraging shared learning.
* Ability to write and deliver regional reports and presentations.
* Effective time management with a flexible approach to deliver requirements of the role.
* Applies appropriate values and behaviours.
* Ability to deliver audits on services.
* Resilient and adaptive to changing pace and priorities for work delivery.
Experience
* Experience in quality and service improvement methods and redesign methodology.
* Appreciation of organisations/network culture.
* Understanding of NHSE policy and processes.
* Proven ability to lead and manage change, service activity and development within a large and complex organisation.
* Detailed understanding and experience of the operation of acute hospitals and the wider health economy.
* Experience of establishing and leading multidisciplinary/professional teams.
* Experience of/ability to design, deliver and evaluate training to large and small groups of diverse health professional groups.
* Experience of conducting clinical audits through data analysis and research.
* Experience of chairing meetings.
* Evidence of delivering change within a networked environment.
* Experience of leadership role.
Communication and Relationship Skills
* Excellent written and verbal communication skills with the ability to maintain effective communication with staff across all levels of an organisation.
* Be able to develop both formal and informal contacts and networks to share learning and knowledge within the trust and with local and national social and health care bodies.
* Evidence of managing conflict.
* Proven negotiation/communication skills.
* Evidence of leading audits and providing concise reports for clinical improvement and redesign.
Personal Qualities
* Acts with integrity, behaving in an open and ethical manner.
* Focuses on the needs of the patients to improve experience and outcomes.
Improving Services
* Encourages innovation, creating a climate of continuous improvement.
* Facilitates improvement, supporting change processes for improved healthcare.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Job Details
Trust Headquarters, 3rd Floor, City Hospital
Midlands Neurosurgery ODN Network Senior Manager
£46,148 to £52,809 a year per annum pro-rata
Contract
Fixed term
Duration
18 months
Working pattern
Part-time
Reference number
164-6908190-A
Job locations
Trust Headquarters, 3rd Floor, City Hospital
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