Salary: 35,000 - 35,000 GBP per year Requirements:
* You must have a strong understanding of patch management and deployment.
* Experience with MS Exchange, VMWare, Citrix VDI, Remote Access/VPNs, and Windows Server 2019/22 is essential.
* Familiarity with computer networks and security concepts, including firewalls and antivirus solutions.
* ITIL V4 knowledge is required.
* Eligibility for DV (Developed Vetting) clearance is necessary for this position.
Responsibilities:
* You will provide technical support for Windows desktop solutions, diagnosing and resolving issues.
* You will work on virtual desktop infrastructures using Citrix XenDesktop.
* Your tasks will include testing and releasing Windows desktop security patches.
* You will create and maintain automated builds using MDT & SCCM.
* You will ensure the integrity of Active Directory Group Policies.
* Responding to customer queries will be part of your role.
* Participation in a 24/7 on-call rota, working one week in six, is expected.
Technologies:
* Active Directory
* Citrix
* Support
* ITIL
* Security
* VMware
* Windows
More:
We are excited to invite enthusiastic Desktop Support Engineers to become a part of our dynamic team in Gloucester. This role presents a fantastic opportunity to work onsite five days a week and is ideal for 1st Line Engineers looking to advance their careers, individuals eager to reignite their IT careers after a break, or military personnel transitioning to civilian roles.
Our Aerospace, Defence, and Security business designs, develops, and deploys digital solutions for Central Government clients, contributing to national security. We prioritize employee development through coaching and mentoring, fostering a culture of support and recognition.
We offer a full-time, permanent position with a salary of up to £35K, 25 days of annual leave (with the option to purchase additional days), a health cash plan, life assurance, a pension scheme, and a flexible benefits fund. Flexibility is vital to us, and we encourage discussions about various working arrangements to promote work/life balance, enhance motivation, and improve performance. If you’re interested in this role, we would love to hear from you!