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About The Role
At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful.
We are looking for an outgoing Sales Advisor who will support the branch by fully satisfying customers' needs and contributing towards achieving branch and individual sales targets.
Main duties include:
1. Developing sound customer relationships and applying effective sales techniques
2. Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
3. Fully satisfying customer needs regarding part orders, returns, or queries
4. Contributing to a positive team performance while working on personal benchmarks to optimize performance and promote sales product promotions
5. Liaising with the Distribution Co-ordinator to ensure delivery requirements are met
6. Developing product knowledge through studying internal literature
7. Using E-learning portals to improve performance
Working hours: (average) hours Monday to Friday, including alternate Saturday working
About You
As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.
What you'll need to succeed:
* Ability to work well and deliver results under pressure
* Organized with great attention to detail
* Customer-focused
* Target-driven, motivated by sales, and able to deal with rejection
* Willingness to learn and develop
* A team player with the ability to work independently
* Excellent interpersonal and communication skills, both written and verbal
* IT literate
* Knowledge of car parts and MAM/Allicat is helpful but not essential
What we'll offer:
* Opportunity to earn a performance-based bonus
* Days annual leave (including bank holidays), with the possibility to earn up to 5 additional days with service
* Free flu vaccine
* Health & wellbeing tools
* Support from pension experts
* Life assurance scheme
* Discounts from household names including Asda, Nike & John Lewis
* Financial wellbeing products including advances and savings schemes
* Paid time off to volunteer
* Training, qualifications, and career progression opportunities
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment, and training. The group has numerous branches nationwide and a turnover exceeding £ million. Built on heritage from various local brands acquired over the years, we have traded as one brand since November 1. Our network is supported by centralised departments in procurement, marketing, and national accounts, with integrated IT systems including our industry-leading catalogue system, Allicat, and access to the Servicesure garage programme.
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