WE ARE A REAL LIVING WAGE EMPLOYER!
Horizon Parking Ltd is a car park management company, providing our various services nationwide.
We strongly believe that our colleagues are our best asset, they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward-thinking company that really cares about you.
As part of our continued growth, we are looking for a Regional Manager to join our Operations Management Team with responsibility for clients and sites across Scotland & Northern Ireland.
What are we looking for?
An experienced and motivational Manager, ideally with experience from within the Car Parking Industry. Someone able and willing to coach, develop & mentor an established team, to drive performance and increase productivity within the region.
A qualified driver who must be able to meet the Highway Code eyesight test requirements. Candidates must be able to read a vehicle number plate from a distance of 20 metres (65 feet) in good daylight, as stipulated by UK legislation.
What's in it for you?
* £35,000 per annum
* Company Car
* Annual Bonus Scheme.
* Penfold Pension.
* Company Sick Pay.
* Death in Service benefit (x1)
* 25 days holiday plus bank holidays.
* Additional 1 day's holiday for your birthday week.
* Health care cash back scheme.
* Mental Health and Well Being Programmes (EAP).
* Employee discount scheme.
* Cycle to Work scheme.
* Enhanced paternity leave.
* Employee of the Month Awards.
* Regular ad-hoc monetary recognition.
* Paid DBS application.
* Access to free online training.
The role
Our Head Office is in Chelmsford, but you will work from home covering Scotland and Northern Ireland. This role requires travel within your area and across the UK, including regular Head Office meetings, so a full, clean driving licence is necessary.
Reporting to the Ops Manager, you will strategically develop your region to meet business and client expectations. You will have full P&L responsibility, requiring financial awareness and the ability to identify cost-saving and growth opportunities. You will manage your team, including leadership and operational personnel, to oversee car park sites across Scotland and NI.
We seek someone from the Car Park Management or Retail industry with proven senior-level experience. You should have a passion for continuous improvement, excellent interpersonal and customer service skills, leadership qualities, the ability to think creatively, multitask, and prioritise effectively.
Key responsibilities will include:
* Supporting the team in delivering key elements of the Regional Business Plan.
* Developing business opportunities.
* Managing client relationships at a local level and supporting our Sales and Customer Service Teams based at head office.
* Liaising with external agencies and authorities.
* Achieving given KPIs and objectives, both individually and as a Region.
* Managing team site visit schedules, ensuring that client needs are met efficiently.
* Ensuring compliance with Parking Charge Notice policy and procedure.
* Managing relationships with suppliers, contractors, and other partners.
* Ensuring equipment maintenance and reporting defects.
* Enforcing health and safety, security, and emergency systems according to company policies.
* Recruiting, managing, and developing staff according to company policies.
* Planning and implementing advertising and promotional strategies.
* Managing projects to meet client expectations.
* Conducting annual team appraisals and developing Personal Development Plans.
* Managing disciplinary and grievance processes, as directed by the HR Team.
* Maintaining policy and procedure standards across your region.
* Scheduling and completing Site Inspection Reports and Risk Assessment Reports.
* Complying with Health and Safety Legislation and Parking Charge Notice Procedures.
* Complying with Data Protection and IT Security policies.
What will we expect in return?
* At least 5 years senior management experience, ideally within the Car Park Management Industry, Retail, or similar environment.
* Analytical and problem-solving skills.
* Proven Leadership skills in line with our Core Values.
* Excellent Time Management skills.
* Drive and passion for continuous improvement.
* Good literacy and excellent IT skills.
* Pro-active and self-motivated.
* Knowledge of the BPA Code of Practice is ideal.
* Excellent financial awareness and business acumen.
If you believe you have the skills and experience necessary then please apply online today.
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