Job Description:
Infrastructure Engineer -
We are looking for an experienced Infrastructure engineer to join this public sector organisation to deliver specialist 3rd/4th line support for key technologies including databases, storage, applications, backup and the wider server estate. You will also be required to support the implementation and design of new applications, infrastructure and database solutions. Proactively monitoring overall system performance and technical feedback into the Architectural team is also a key element.
Tasks and Responsibilities
Technical Support: Ensure availability and performance of infrastructure, applications, platforms, and databases, including data centres, storage, servers, and backups.
Confidentiality and Security: Maintain the confidentiality, security, and integrity of the infrastructure.
Incident Management: Facilitate incident, configuration, availability, capacity, continuity, and release management.
Strategic Support: Assist the DDaT Infrastructure Manager with strategic direction and contribute to Roadmaps and Technical Strategy.
Skills and Experience
Microsoft certified qualification
Demonstrable significant experience in a 3rd/4th line infrastructure support role
VMWare Products configuration and performance management
Backup technology configuration and performance management
Working with the Architect team to design and configure on-prem and cloud-based solutions for both infrastructure and applications
Experience of supporting server deployments activities through a development, design, test and implementation lifecycle
Enterprise storage solutions such as Dell Isilon or similar
Significant demonstrable experience of operating at a 3rd/4th line role in an IT environment
ITIL for incident, problem and change management
In depth knowledge of Microsoft Server 2012-2025
PowerShell scripting
In-depth knowledge of M365 Exchange Online, Teams and Intune
Virtualisation technologies such as Citrix or similar
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