Proud to Serve. Proud to keep justice going.
As a Bailiff, you will play a vital role working on the front line, dealing with people who are at some of the most challenging points of their lives.
About us
HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, ensuring justice works for everyone.
Our Justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society. It protects some of the most vulnerable people in our communities, from families in crisis to claimants and commercial businesses. We have a responsibility to deliver a Justice system that is accessible to everyone and operates efficiently.
Your role
If you have excellent customer service skills, prefer working away from an office, enjoy working by yourself or in a small team, and like your days to be varied and flexible, then working as a bailiff may be the job for you.
To be a successful Bailiff, you will be an excellent communicator. You need to be able to swiftly assess circumstances, adapt accordingly, and be a confident leader in emotionally charged situations. You will be able to plan your days to manage your workload but should be adaptable.
As a Bailiff, you will be visiting people in their homes and businesses. You must be able to calmly explain why you are visiting and what options are available to help resolve matters. You must be able to demonstrate empathy for court users, be non-judgmental but focused on carrying out your role whilst fully respecting the customers that you meet.
This is a fantastic opportunity to be part of a supportive team. Our work is varied and rewarding, attracting people from all backgrounds and walks of life. You will receive full bailiff training which includes training on the Court Management systems and then are further supported with mentoring from an experienced member of staff whilst out in the field.
Not to be confused with private Bailiffs, this role gives you the opportunity to make a difference in HMCTS and develop your career within the Civil Service.
We give you the option of using your own car or, following successful completion of your probation period, a lease car (UK driving licence required for a lease car), so a full licence entitling you to drive permanently in Great Britain is essential. Fuel allowances are paid. You will receive full PPE and safety training to give you the knowledge and confidence to conduct your bailiff duties successfully. You should be familiar with using IT and be comfortable with receiving training on the courts case management systems.
Mandatory Eligibility Requirements
Licences
Driving is an essential part of the job role and in order to apply you must: be fit to drive and have a valid EU or UK Driving licence. You must have access to, and be able and ready to use your own car for work purposes; we will not be able to progress you to appointment if you do not have a vehicle at the point of offer. If you have a UK licence, after completion of your probation period, you have the option to take part in the Department’s car leasing scheme.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites, and/or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Diversity & Inclusion
The Civil Service is committed to attracting, retaining, and investing in talent wherever it is found.
Expected to take place on Thursday 12 December 2024
Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken.
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