Job summary This is an excellent opportunity to work within the Dermatology Team based at Fairfield General Hospital. You must possess excellent customer service skills along with sound communication skills. You must be able to work on your own initiative to organise and prioritise your own workload and balance this with the demands of this diverse and varied role. You will play a key role in the service we provide to our patients and must therefore have previous experience within an NHS setting. You will support the administrative and clinical team by managing the theatre waiting list, ensuring our patients receive timely appointments for their minor procedures. You will be responsible for preparation of such theatres by ensuring all appropriate documentation is readily available. You will take some ownership in ensuring patients 18 week pathways are validated and updated so some knowledge and understanding of Referral to Treatment standards would be beneficial. A strong commitment to personal and professional development and teamwork are also essential elements to the success of this role. You will be supported by a team of secretarial and administrative staff and will report directly to your Support Manager. Main duties of the job The Theatre Co-ordinator will be based in the Dermatology Department which is responsible for receiving, processing, scanning and forwarding of theatre request agreeing, amending and issuing appointments; ensuring that all processes are carried out in a timely and accurate manner to ensure an efficient appointment booking service. All 18 week and booking targets for routine and urgent must be adhered to. The post holder is responsible for the provision of a booking appointment service using Patient Centre, electronic scanning equipment and fax machines. This will involve formal liaison with Service users including Service Managers to ensure that patients are seen within target dates and that clinic templates are managed to full capacity. The post holder will have the responsibility of managing a number of waiting lists and clinic booking summaries whilst providing a confidential, efficient and user friendly service. The Theatre desk will be open from 09.00am - 17.00pm Monday - Friday About us The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives. As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team. In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance. Date posted 13 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata Contract Permanent Working pattern Part-time Reference number 236-SCO-AC596-24-P Job locations Fairfield General Hospital Rochdale Old Road Bury BL9 7TD Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team. We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore piloting sending interview questions, to candidates, in advance. This vacancy is within one of our pilot areas therefore if you are invited for interview you will receive your interview questions in advance of your interview date. Feedback on this process will also be requested to help our teams understand and evaluate your recruitment experience. Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team. We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore piloting sending interview questions, to candidates, in advance. This vacancy is within one of our pilot areas therefore if you are invited for interview you will receive your interview questions in advance of your interview date. Feedback on this process will also be requested to help our teams understand and evaluate your recruitment experience. Person Specification Knowledge, Training & Experience Essential Booking & Scheduling experience Excellent communication skills, both verbally and non-verbally when dealing with patients/relatives and other internal and external agencies especially when providing or receiving complex or sensitive information. Ability to demonstrate excellent leadership skills, including leading change, empowering others and holding people to account. Ability to demonstrate an understanding of the importance of confidentiality and the Data Protection Act. Demonstrate the ability to organize own duties and prioritize tasks within a busy team environment Ability to demonstrate excellent leadership skills, including leading change, empowering others and holding people to account. Qualifications Essential BTEC or equivalent level of knowledge on a range of Trust policies and management procedures, requiring ongoing on-the-job training, e.g. Team Leaders Course. Skills & Abilities Essential Evidence of a knowledge of RTT and thee proactive management of patient pathways Person Specification Knowledge, Training & Experience Essential Booking & Scheduling experience Excellent communication skills, both verbally and non-verbally when dealing with patients/relatives and other internal and external agencies especially when providing or receiving complex or sensitive information. Ability to demonstrate excellent leadership skills, including leading change, empowering others and holding people to account. Ability to demonstrate an understanding of the importance of confidentiality and the Data Protection Act. Demonstrate the ability to organize own duties and prioritize tasks within a busy team environment Ability to demonstrate excellent leadership skills, including leading change, empowering others and holding people to account. Qualifications Essential BTEC or equivalent level of knowledge on a range of Trust policies and management procedures, requiring ongoing on-the-job training, e.g. Team Leaders Course. Skills & Abilities Essential Evidence of a knowledge of RTT and thee proactive management of patient pathways Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northern Care Alliance NHS Foundation Trust Address Fairfield General Hospital Rochdale Old Road Bury BL9 7TD Employer's website https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)