Job Title: Food and Beverage Assistant
Location: Havant
Contract Type: Bank
Salary: £12.17 per hour
About the Role
We are committed to providing outstanding hospitality that enhances the visitor experience of our country park customers. We aspire to operate a sustainable business that adds value to our communities.
We are seeking a Food & Beverage Assistant to work at the Farmhouse Café located in Staunton Farm in the heart of Havant. With beautifully landscaped parkland, ornamental gardens, a tropical glasshouse, and the farm itself, this is a fantastic opportunity to work at this popular visitor attraction on the historic Staunton estate.
As a Food & Beverage Assistant, you will have the ability to cope in a busy environment, work well under pressure, and deal calmly with unexpected situations. You will be an enthusiastic team player and demonstrate a passion for hospitality, putting the customer at the heart of what you do. With a willingness to learn, you will demonstrate excellent communication skills and impeccable personal presentation.
Duties will include:
* Welcoming and serving customers.
* Preparing food and drinks under supervision.
* Providing table service.
* General cleaning duties and washing up.
Job Purpose:
* To prepare and serve food and drink items in line with specifications, ensuring that every customer receives the highest levels of customer service.
* To ensure that all aspects of food and drink preparation are carried out in accordance with food safety training and the Countryside Food Safety Management System.
Quality Standards and Customer Service
* Ensuring that every customer receives the highest levels of customer service.
* Resolving guest issues and escalating complaints to the shift/duty manager when appropriate.
* Ensuring that all communication with colleagues and guests is professional.
* Being receptive to positive change and feedback.
* Being punctual and presentable.
* Supporting colleagues in their roles.
Food Safety / Health and Safety
* Completing health and safety and food safety checks throughout the shift.
* Receiving deliveries as instructed, ensuring correct stock rotation.
* Ensuring that cleaning schedules are followed.
* Providing accurate allergen information to guests.
* Completing all relevant training assigned.
Operations
* Preparing and serving food and drink items as appropriate.
* Completing customer transactions efficiently.
* Performing general cleaning duties.
* Working to achieve targets set by the Catering Manager.
* Using initiative to contribute towards a successful shift.
Benefits
* Excellent training and ongoing professional development.
* Holiday pay plus pension.
About Us
Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract, and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring.
Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
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