East Midlands Ambulance Service, in conjunction with United Lincolnshire Hospitals and Lincolnshire Community Health Services, is pleased to advertise an exciting new role. This role will facilitate greater joint working across the urgent care arena in Lincolnshire.
The Clinical Navigator role is a dedicated people and process focused resource, with an overarching objective to lead the efficient delivery of hospital ambulance turnaround, encompassing improvement in operational practices materially driving excellence in patient care and ambulance service delivery. In parallel, the role will be an integral health system conduit for real-time, multi-agency intelligence sharing, supporting Trust and partner agency tactical and strategic decision making.
Base station will be Boston Pilgrim Hospital. Shifts will be 1200/0000 working from within the A/E department.
Main Duties of the Job
The Clinical Navigator is a clinically qualified Paramedic/Nurse who will take the lead ambulance coordinating role to oversee the clinical handover process while also redirecting, signposting, and educating on correct patient destinations for both in and out of hospital pathways. The post holder has the authority to effectively and assertively challenge processes and behaviors of both ambulance and Emergency Department staff within the context of patient care and clinical handover. This includes ensuring the department is the appropriate destination for the patient based on their presenting condition and optimum utilization of wider health system pathways. This may include diverting patients to more appropriate pathways due to clinical appropriateness and reflecting system pressures.
The post holder will be required to operate at the designated Hospital to ensure effective and efficient ambulance turnaround to support the EMAS achievement of key performance indicators as part of the EMAS strategic and clinical objectives. Additionally, they will have a key responsibility in ensuring appropriate prioritization of ambulance staff and patient welfare, whilst ensuring the adoption of the Professional Care Standards for Patients Waiting in Ambulances (NHSEI 2021) during periods of prolonged handover.
Person Specification
Essential
* Current clinical registration
* Working under pressure
* Previous HALO/CN experience
Desirable
* Experience of wider health systems management
Employer Details
Employer Name: East Midlands Ambulance Service NHS Trust
Address:
1 x Boston Pilgrim Hospital
Boston
PE21 9QS
Any attachments will be accessible after you click to apply.
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