Claims Manager
Twickenham or Watford/ Hybrid
Salary up to £55,000
Are you an experienced Claims Handler looking to take the next step into management, or a Claims Manager seeking a new challenge? This is an exciting opportunity to lead a team of six, handling complex, high-value claims while managing workflow and team development.
The Role:
* Manage a team of 6 reporting to the Head of Claims
* Hybrid working – 3 days per week, with flexibility to visit other offices
* Split between 60% managerial duties (1-2-1s, appraisals, workflow management) and 40% handling complex cases
* Handling claims from FNOL to settlement (no settlement authority)
* Cases range from £100k to £40m
* Circa 3-4 client cases per month and attend client meetings with senior leadership
* Covering UK claims (some Ireland) – travel costs covered
What We’re Looking For:
* Experience in people management/supervision – ideal for an experienced leader or someone looking to step up
* Strong complex claims handling background
* Expertise in Construction, PI, or General Commercial claims is ideal
* Ability to manage high-value and technical claims.
Location & Salary:
* Based in Twickenham or Watford, or opportunity to move to the city office
* Salary up to £55,000 but flexibility for the right candidate
This role will evolve into handling more complex claims as the team becomes self-sufficient. If you're looking for a challenging and rewarding leadership role in a supportive and dynamic team, apply today.