Description
Job Description & Person Specification >
As a Unitary Authority providing a full range of services to over 2,990 households, fraud can occur in any Council department from Children's Services to Housing, from Council Tax to Blue Badges.
We are seeking an experienced fraud investigator to join the Counter Fraud Team, who is able to work collaboratively or with own initiative.
The successful candidate will play an active role in identifying and investigating any frauds committed against the council.
We are looking for someone with:
* strong organisational and interpersonal skills who is able to build relationships and work collaboratively with departments and colleagues.
* a good understanding of the services delivered by Local Authorities.
* advanced knowledge of the Data Protection Act 1998.
* working knowledge of the Regulation of Investigatory Powers Act 2000, The fraud Act 2006 and Police and criminal Evidence Act 1984.
* the skills to recognise how fraud may be prevented.
* experience of conducting investigations to a civil and criminal standard.
* experience in successfully managing workloads with conflicting priorities.
If you hold a Counter Fraud Specialist Accreditation or equivalent, we invite you to apply for this position.
This post meets the requirements of the Public Services Network (PSN) and therefore will require a Basic Criminal Record Check. This will show any unspent convictions and conditional cautions.
If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/council/jobs/job-descriptions/corporate-fraud-officer/
For an informal chat please contact Rachel Worsley on 01803 207549 or rachel.worsley@torbay.gov.uk.
Interviews are expected to be conducted during the week commencing 3rd March 2025.
Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.
Skills
Essential:
* Effective interpersonal and interviewing skills.
* Effective and strong organisational skills with ability to work in collaboration or alone and to make effective decisions.
* Investigate to a civil and criminal standard establishing facts, in line with relevant legislation, in particular the Police & Criminal Evidence Act 1984 (PACE) and Criminal procedures & Investigations Act 1996 (CPIA).
* Ability to work in challenging situations. For example, when dealing with emotional customers/clients in a home/office environment.
* Ability to act impartially with a view to establishing facts. Accurately extracting and recording information from diverse sources applying due diligence to ensure a thorough but concise investigation.
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
Knowledge
Essential:
* Detailed working knowledge and understanding of the objectives and legalities of a fraud investigation (specialist standard).
* A working knowledge of the Regulation of Investigatory Powers Act 2000.
* A working knowledge of The Fraud Act 2006.
* Police and Criminal Evidence Act 1984.
* A good understanding of services delivered by a Local Authority.
Experience & Qualifications
Essential:
* Counter fraud Specialist Accreditation or equivalent.
* Ability to travel efficiently around the Bay in order to carry out duties.
* Conducting fraud investigations applying the principles of the Human Rights Act, ensuring actions are proportionate, necessary, and legal.
* Planning, conducting and evaluating interviews under Caution.
* Effective use of (to ECDL standard) Microsoft applications such as Excel, Word and Outlook.
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