Deliver exceptional service to guests and members in spa operations, meeting Forbes standards, and generating revenue through up-selling and cross-sales.
* Maintain pool coverage, lifeguard duties, and pool cleanliness, dealing with technical services.
* Ensure cleanliness of equipment, guest supplies, and Spa areas, including changing rooms, toilets, and showers.
* Follow opening and closing procedures, reporting maintenance issues, and achieving sales targets.
* Collaborate with Fitness Instructors to drive personal training revenue and recommend on-going fitness programs.
* Must be eligible to live and work in the UK.
* Must adhere to grooming policy and uniform standards.
* Previous experience in a Spa or leisure environment is essential.
* Must have relevant lifeguarding qualification.
* First Aid qualification is desirable.
* Subsidised staff accommodation (if required).
* Access to a meal on duty in the staff canteen.
* Discounts available at Food & Beverage outlets and the Golf Professional Shop.
* Resort Facilities use of the Spa, Gym, and Golf facilities.
* Trump Hotels Associate and Friends & Family Rates.
* Uniforms provided, laundered at the Company's expense.
* Employee Assistance Programme and ongoing training and development.