South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to providing high quality and specialist care to our service users and we are recognised for the care and treatment we provide. The Care Quality Commission rates our services as 'good'.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone's potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I'm going to do is at the heart of everything we do. When you join us, you'll be part of something special.
As a Trust, we are happy to talk flexible working.
Job overview
This is an exciting opportunity for a motivated, performance-driven individual to be part of our Croydon Leadership Team.
The post holder will hold responsibility for the New Croydon Neurodevelopmental Service and play a significant role in developing this Team.
The role would suit a clinician experienced in Neurodevelopmental presentations with strong knowledge in ASD and a passion for service development. We welcome applicants trained in Clinical Psychology, Child Psychotherapy, Family Therapy, Social Work, or Nursing.
This role includes performance managing the quality of the Neurodevelopmental Service as it develops, having oversight of the neurodevelopmental waiting list, holding clinical and management supervision, investigating and monitoring SUI's, having responsibility for the team budget, ensuring that practice within the team meets relevant standards, being responsible for ensuring high levels of operational effectiveness, and evaluating and making decisions about treatment options.
Main duties of the job
* To take day-to-day operational management responsibility in the planning, directing and management of Croydon's Neurodevelopmental Service.
* Provision of strategic and operational leadership.
* The post holder will ensure that service delivery is efficient, effective, evidence-based, needs-led, as well as service user and carer focused.
* The post holder will provide clear leadership, in partnership with the Service Manager, to ensure access to timely assessment and crisis intervention by well-led and motivated staff.
* There will be opportunities to liaise with wider networks and colleagues in other services, working together to ensure optimum patient outcomes.
* To hold clinical responsibilities including assessing and holding a caseload of young people.
Working for our organisation
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work-life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close-knit team at SLaM. It's important to us that you feel valued and appreciated and that is why we have a comprehensive benefits package on offer.
Some of our benefits are highlighted here:
* Generous pay, pensions and leave: we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
* Work-life balance: flexible working and supporting a range of flexible options, such as part-time working and job sharing.
* Career development: There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes.
* Car lease: our staff benefit from competitive deals to lease cars.
* Accommodation: our staff benefit from keyworker housing which is available on selected sites.
* NHS discounts: with discounts up to 10% from a variety of well-known retail brands through the Health Service Discounts website.
Other benefits include:
* Counselling services
* Wellbeing events
* Long service awards
* Cycle to work scheme
* Season ticket loan
* Childcare vouchers
* Staff restaurants
Detailed job description and main responsibilities
Leadership
* To line manage and performance manage the team to assist in recruiting, motivating, training, developing and retaining appropriate staff enabling them to have the skills, expertise and discretion to function effectively in their roles.
* To ensure the effective operational management of the CAMHS service in providing services which are in accordance with the objectives of the CAMHS and achievement of key performance targets.
Team Management
* To ensure (in conjunction with the Service Manager, Heads of Professions and Lead Clinicians) that practice within the team meets relevant standards, is appropriate, timely, safe and follows agreed professional practice.
* To ensure that staff engage in regular meetings, training and team building with the goal of promoting a working environment that is open, honest, supportive and outward looking.
Staff Management
* Provide demonstrable assurance that all staff are receiving appraisal and personal development plans that include mandatory training and clinical supervision to enable the workforce to be fit for practice.
* To monitor sickness absence, annual leave, training and study leave, taking any appropriate management action as required.
Financial Management
* To have delegated responsibility for the team budget within the service, ensuring that the team works effectively within the allocated financial framework.
Performance Management
* To provide and/or contribute to the production of reports, information and proposals that support effective delivery of care and an integrated approach to work with colleagues at local level or through external agencies.
* To work with the Service Manager and key senior staff to develop robust clinical pathways.
Quality
* To performance manage the quality of the clinical services, including patient safety, patient satisfaction, clinical outcomes and compliance with the clinical pathways and associated protocols.
* To investigate and monitor SUI's, complaints and disciplinary issues and ensure adverse outcomes are reported and action taken. Produce high quality, timely reports and action plans to ensure recommendations are implemented and lessons are learnt.
Clinical effectiveness
* To measure outcomes to demonstrate achievements against care pathway standards.
* To promote the engagement of carers and families in the care pathway.
Clinical Service Provision
* Provide assessments of children and young people referred to the team based upon the appropriate use, interpretation and integration of complex data from a variety of sources.
* Communicate in a skilled and sensitive manner, information concerning the assessment, formulation and treatment plans of children and young people under their care and to monitor progress during the course of both individual and multi-disciplinary care.
Self Management
* To attend regular management/professional supervision. Through supervision and appraisal, acknowledge own limitations and discuss/identify/access training as appropriate. Be aware of and reflect on own practice as a manager/clinician.
* To be aware of and adhere to all Trust policies, acting as a role model to other staff.
Person specification
Education/Qualifications
Essential criteria
* Recognised Professional Qualification in Social Work (DipSW/CQSW), Mental Health Nursing (RMN), Psychology or any allied medical profession.
* Evidence of continuing professional development.
Desirable criteria
* RN Child
* Management course.
Experience
Essential criteria
* Senior Management experience in running large multidisciplinary teams with significant clinical and business delivery targets.
* Experience of managing budgets and resources effectively.
* Experience of leading and managing change to deliver organisational goals.
* Experience of leading business planning processes and delivering targets within an agreed budget.
* Experience of working within the NHS or a related public or voluntary sector organisation.
* Experience working with young people pre/post neurodevelopmental diagnosis.
Desirable criteria
* Experience of service development.
* Knowledge/experience of Looked After Children.
* Experience assessing young people with Neurodevelopmental presentations including co-morbidities.
* Experience in autism assessments, e.g., completing ADOS assessments.
Knowledge
Essential criteria
* Specialist clinical knowledge relevant to the service, including evidence-based practice.
* Understanding of the role and function of other organisations providing services to people with mental ill-health.
* Understanding of the legislative and quality frameworks that govern the provision of mental health and social care.
* Significant and advanced knowledge of neurodevelopmental presentations, particularly ASD.
Skills and Abilities
Essential criteria
* Effective communications and interpersonal skills and proven ability to develop and manage key relationships at all levels.
* Understanding of public sector management and NHS Mental Health services, Social and Primary Care services.
* Ability to develop close collaborative working relationships between individuals, teams and organisations.
* Excellent report writing and presentation skills and proven ability to evaluate services and present findings to stakeholders.
* Leadership skills especially the ability to lead and manage change through influence without direct management.
Desirable criteria
* Ability to support, manage and advise the team through difficult and challenging situations.
* Ability to manage conflict effectively.
* Ability to manage effectively a revenue budget.
Personal Attributes & Other Skills
Essential criteria
* Recognition of own limitations, strengths and weaknesses and an ability to seek advice when necessary.
* Innovative, creative and willing to try new approaches.
* Possess attention to detail.
Desirable criteria
* Evidence of undertaking audit work.
Specialist Knowledge
Essential criteria
* Current good practice in assessment, short-term time-limited treatments and interventions.
* Knowledge of recent legislation affecting the NHS and local authority.
Desirable criteria
* Knowledge or experience working with Looked After and Adopted Children.
The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:
* Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice.
* Ensuring that all our services and all staff understand and support our commitment.
* We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity.
Please note:
* That all applications for this post will need to be made online.
* That you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria.
* That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible.
* That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs.
* That should you not have heard from us within three weeks from the closing date your application has not been successful.
* That priority consideration for applications may be given to at-risk NHS employees.
* That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process.
* That we are a smoke-free Trust.
SLaM is a Stonewall Diversity Champion, Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
* Job Description and Person Specification (PDF, 424.6KB)
* SLaM Staff Benefits (PDF, 1.1MB)
* Happy to Talk Flexible Working (PDF, 680.1KB)
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