Parts Consultant – Franchised Dealership – Canterbury • Location: Lipscomb Volvo Canterbury • Salary: £27,000 - £30,000 per annum benefits • Contract: Permanent • Hours: Full Time 8.00 – 5.30 Mon – Friday (Plus Saturday morning rota) • Contact: Email to tony.hudsonlipscomb.co.uk • Date Posted: February 2025 Closing Date: Open Lipscomb Canterbury is a Volvo main Dealer showcasing the latest range of products in our fantastic showroom complex just outside of the city centre on the A28 in Chartham We have a successful a Parts Department with a position for a Parts Consultant to work in a busy team committed to providing a high level of service to our customers and both our workshop and sales teams, identifying and readying parts for supply. As a member of the parts team, you will receive excellent manufacturer training and development as part of our ongoing staff development program and be able to work to a high standard of performance with good keyboard and parts interpretation skills preferably gained from a previous franchised motor environment. We offer excellent working facilities and pride ourselves on a modern facility with access to the latest technology and manufacturer support programmes. Duties will include: - Maintain good communication channels with Internal and External customers - Processing of Vehicle Health Check & trade enquiries/orders/parts pricing information – Identifying and pre-picking of parts - Checking in and booking parts procedures - Dealing with Telephone and customer orders Skills and experience required: Essential - Previous motor parts environment - Accuracy in identifying vehicle components and parts interpretation - Good communication skills - Commitment to providing the highest levels of customer care in dealership at all touch points - Must be a team player, ability to work to set guidelines Desirable: - Previous car dealership franchise environment experience In return we offer excellent career opportunities, manufacturer and in-house training, 20 day’s holiday rising to 25 days long service, company contributory pension scheme, staff and family discount scheme.