What you'll bring to the team
Fancy being part of the ultimate viewing experience in the heart of London? Of course, you do! At 135 metres, the world-famous lastminute.com London Eye is the UK’s most popular paid visitor attraction, and we’ve got our Eye out for a Ride Team Leader to join our dedicated team in delivering the most moving experience in London!
As Team Leader within the Ride Department, you’ll manage the day-to-day operational running of the department, splitting your time evenly between managing the team within the attraction and operating the ride itself on a rota basis.
You will need to motivate your team to ensure they deliver memorable experiences to our guests, whilst maximising efficiency always.
Health and Safety is our top priority, and so you will ensure the team is trained to the highest levels within their roles.
This is a permanent, salaried, full-time role, based upon working 5 days out of 7 on a rota basis. This will include 2 in 3 weekends and bank holidays.
Our attractions are open daily, and so flexibility is needed. Due to the increased health and safety element, we do require applicants to be aged 18 or over.
Qualifications & Experience
* Genuine desire to promote exceptional customer service and memorable experiences
* The ability to create a motivational environment
* The ability to think on your feet and solve problems creatively
* Strong decision-making skills
* Previous experience as a team leader/supervisor from within a fast-moving, customer-oriented environment
Benefits
Alongside becoming an expert in creating memorable experiences, you’ll also receive:
* 25% discount in our retail shops and restaurants and 40% off LEGO online
* Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
* Discounted rates at Merlin hotels all over the world
* Employee pricing up to 55% off cinema tickets
If you have any questions or require any assistance due to a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range
From GBP £28,267.20/Yr.
#J-18808-Ljbffr