Join us at Barclays as a Relationship Development Director within the Mid Corporate team where you will be effectively managing, developing and growing a portfolio of approximately 15 customers each with a turnover of between £6.5 and £50m or having debt requirements in excess of £1m through excellent customer service and deepening relationships. You may be assessed on the key critical skills relevant for success in role, such as stakeholder management and communication skills. Additional relevant skills include IFS: ACIB, PCertB, Cert BB&C, DipBB&C or Omega Credit Skills Development (CSD). This role is based out of Lincoln. Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.
Purpose of the role
To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service.
Accountabilities
* Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance.
* Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings.
* Response to customer inquiries, resolution of issues, and provision of guidance on product usage.
* Presentation of the advantages and features of the product to potential customers, building trust and encouraging adoption.
* Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content.
* Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders.
* Participation in events, conferences, and other networking opportunities to showcase the product and generate interest.
Vice President Expectations
* Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
* Manage and mitigate risks through assessment, in support of the control and governance agenda.
* Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
* Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
* Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
* Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
* Adopt and include the outcomes of extensive research in problem solving processes.
* Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
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