Income Management Team Leader
Income Management Team Leader
Northallerton (Agile)
£39,115.17 per annum
Permanent
Full Time 37 Hours
Are you an experienced team leader with a passion for income management and tenancy sustainment? Do you thrive in a collaborative environment where you can lead by example, motivate teams, and manage complex cases? If so, wed love you to join our dynamic Housing Services team at Broadacres!
The Role
As an Income Management Team Leader, you will play a vital role in leading and supporting a team of colleagues to deliver excellent income management services. Youll ensure that customers are given the advice and support they need to manage their tenancies, with a focus on maximising income, sustaining tenancies, and adhering to relevant legislation. Working closely with the Housing Services Manager, youll take responsibility for the development of policies and procedures and actively contribute to Broadacres' mission, vision, and corporate goals.
What You'll Be Doing:
Team Leadership: Supervise, motivate, and support a team of colleagues, managing workflow, performance, and priorities. Conduct one-to-ones, appraisals, and recruit new team members when needed.
Training & Development: Nurture, train, and develop colleagues to build their conf...