Social Network Sales Associate
Join our team as a Sales Associate at our Telford Centre store! If you love athletic sneakers and apparel, and enjoy sharing your enthusiasm with customers, this role is perfect for you.
Overview
You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.
Qualifications
* 0-3 years of retail experience
* Confident and comfortable engaging with customers to deliver an elevated experience
* Motivated to achieve great results through enthusiasm for interacting with customers and athletic products
* Initiates and completes tasks independently
* Flexible availability, including nights, weekends, and holidays
Responsibilities
* Ensure high levels of customer satisfaction by being knowledgeable about all products and collaborating with co-workers to provide excellent sales service
* Deliver sales, outstanding customer experience, and meet operational expectations
* Maintain personal and productivity goals
* Connect with every customer by asking open-ended questions to assess needs
* Learn and share expertise on products and trends to meet customer needs
* Stay informed about all product knowledge and upcoming trends
* Contribute to a positive and inclusive work environment
Benefits
* Hourly rate from £10.00 to £13.65
* 28 days holiday, plus an extra day per year for the first 5 years
* Associate discount between 30% and 50%
* Hapi App for discounts and prize draws
* Employee Assistance Program via Retail Trust
* Company Sick Pay scheme
* Head Office Internships
* Striker Ambassador Programme
* Development Opportunities
Address
The Telford Centre
Telford, Birmingham
UK
Postal Code: TF3 4BX
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