Customer Service Manager Upto £40,000k Colwick Our client is a successful small business based at the Colwick Industrial Estate. This is a newly created role due to expansion within the business reporting to the owner/MD. The position will extremely varied and would suit an experienced Customer Service Manager. You will be supervising a team of 6 staff being their go to person for nonstandard enquiries that are complex or difficult. Dealing with customers day to day both businesses and the general public in more complex problems. Liasing internally with operations and the warehouse. You will ensure an efficient flow of work progressing through the system ensuring agreed timelines and efficiency levels are maintained along with high standards. Working closely with the management team to resolve and identify reoccurring problems to present to management with a view to bring around change. The successful person will have extensive experience of working in business and have a strong commercial background. Keywords: Customer Service Assistant/Customer Service/Manager/Colwick/West Bridgford/Customer Service roles Nottingham, NG1/NG5/NG3/NG4 ADZN1_UKTJ