Job Description
The purpose of this role is to collaborate with various teams to accelerate change as well as transform and improve the customer experience through insight and testing. As a member of this team, you will ensure a responsive and proactive engagement with stakeholders within the organization, in order to provide support services and enhancements to their existing portfolio of Power BI dashboards, which are maintained within the Data and Insights team. While working alongside the Data Science and Engineering team, you will work collaboratively to generate insight from their customer experience programmes, ADHOC data sets, and finally the insight request.
Role & Responsibilities
* Power BI Dashboard support - Bug fixes, Ongoing Enhancements, Monitoring of Daily Data refresh outcomes, Management of Product Backlogs and Updates/Management of Supporting Assets.
* Assist the development of Best practice in Power BI Dashboard delivery - UX design and Analytics output.
* New Power BI Development - Business analysis and requirements capture, Design of underlying UX in line with the established design principles as well as style guides, Development of supporting data structures and calculations, Development of Power BI tabs/navigation and information architecture, Development of supporting Dashboards and Guides.
* Support ADHOC projects.
* Support the Data and Insight team.
Skills & Qualifications
* A qualification from a college or university in a data-related field.
* 2 years experience working with Power BI.
* Experienced technical skills in SQL/DAX.
* Very experienced in working with MS Power BI toolset.
* Strong UX design skills.
* Strong experience working with Medallia.
* Experience working on Unit testing/System testing/Documentation.
* Experience working with a Project Delivery Team/Business Analysis.
* Experience working with Data flows & Entity Relationship Diagrams.
* Appreciation of Systems Architecture as well as Data Integration.
* Understanding of Cloud Computing.
* Understanding of Relational Databases.
Benefits
* Hybrid working 3 days in office.
* Company Pension.
* 25 days holiday + All bank holidays.
* £50 voucher on your birthday.
* Team Events - Team Days Away, Innovation Days, In House Activities.
* Cycle to Work Scheme.
* Discretionary Bonus.
* Purchase Scheme Vehicles.
* Discounted On Site Gym.
* Subsidized Cafe & Canteen.
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