Join us at Accor, where life pulses with passion, as a pioneer in the art of responsible hospitality. With over 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries, Accor gathers a diverse group of individuals who share a common ambition: to innovate and challenge the status quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be yourself. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world.
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.
Hospitality is a work of heart. Join us and become a Heartist.
Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests. Take orders and send them to kitchen staff through the POS system. Deliver orders promptly to the kitchen production area. Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced. Keep tables and service areas clean and tidy as per procedure manual. Maintain hygienic food service techniques during service. Take responsibility for your designated section and station. When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product and suggestive selling. Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.
Qualifications: Hotel and Bar experience required
Additional Information: You will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests. Our hotel offers 121 rooms, and our new Revel Bar. Understanding things from our guests perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.