About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
An opportunity has arisen in the Global Service Assumption Team for a Program Analyst.
We are seeking a dynamic, self-motivated, and tenacious individual educated to degree level in a relevant discipline or equally with work experience in Project and Program Management.
Salary: £35 -£45K (depending on exp)
As a Program Analyst, the successful individual will be instrumental in working with our business partners, Service Delivery teams, Sales, Solution Architects, Service Parts organization and Business Operations Centre to ensure service readiness for our Customers.
This individual will be responsible for managing multiple Service Assumption projects through to completion, supported with the creation of analytics dashboards and reporting, while identifying and implementing process improvements within the Service Assumption environment, all aimed at delivering exceptional business value to Customers and NCR Atleos.
Essential Job Requirements:
* Project Planning, Analytics, Dashboards, Cross functional engagement, Process adherence and team work.
Basic Qualifications:
* Educated to degree level. Higher qualification an advantage but not essential.
* Ability to manage business critical programs to aid in ensuring success
* Interface with multiple business functions and organizations
* Ability to lead/coordinate a cross-functional team, ensuring that projects meet required timelines
Skills Required:
* Strong interpersonal skills including mentoring, coaching, collaborating, and team building
* Strong analytical, planning, and organizational skills with an ability to manage competing demands
* Strong knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
* Proficient in the use of Excel and other MS Office tools with the ability to adapt to other reporting tools such as Power BI
* Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including executive level
As an NCR Atleos employee, we provide you with several core benefits as std, as well as the opportunity to select additional discounted voluntary benefits. You can choose to flex these benefits in a way that suits you and your
family's lifestyle.
Attractive Defined Pension Plan
Employee Stock Purchase plan
career Development and learning opportunities.
Medical insurance
Dental insurance unum
Life and Income protection insurance
Illness and accident cover
Health assessment
Holiday buy
Cycle to work.
Lifestyle discounts
My gym discounts.
Employee assistance program (EAP)
Health Screening
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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