Argyll and Bute Council are looking to recruit two permanent full-time Senior IT Engineers to join our IT Networks team. This is an exciting role based in Helensburgh or Lochgilphead, working within a dynamic team with a strong focus on customer service.
These are hybrid posts working 35 hours per week. Whilst much of this role can be carried out remotely, regular team working in person is a requirement of the post so there is an expectation of weekly attendance in the Council's Lochgilphead or Helensburgh offices. There will also be regular travel to other Council offices/ schools to support the Council's network.
About the role
You will be engaged in the design, installation and support of voice and data networks. You will be responsible for providing hardware and software support with second and third-line operational support, ensuring timely and efficient resolution of service requests, issues and incidents.
The council has invested in the use of Cisco technology for network infrastructure, Microsoft 365, and Teams for unified communications. The council is seeking an individual who can use their experience and knowledge to enhance a professional team that are engaged in supporting the council's business.
Benefits include generous holiday and sick pay entitlement, access to retail and high-street discounts, access to flexible working (Flexi time), Employee Assistance Programme, as well as access to the local government pension scheme.
Argyll and Bute Council recognises the numerous benefits of a positive work-life balance to the wellbeing and productivity of our employees. We will take a flexible first approach to requests from our employees to change the way that they work. While we must balance such requests with the need to ensure the quality of the important services we deliver is not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible.