Summary
Join our Business Administration Apprenticeship to gain practical skills and kickstart your career in our Buying Team. Learn administrative tasks, support team projects, and grow professionally. Apply now to join our family!
Wage
£12,480 a year
If aged 19 or over after 12 months of employment, you will then be paid the National Minimum Wage for your age.
Training course
Business administrator (level 3)
Hours
Monday-Friday 9am-5pm
37 hours 30 minutes a week
Possible start date
Thursday 20 February
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Role overview –
As a Business Administration Apprentice to join our Marketing team. Our apprenticeship role offers the opportunity to gain hands-on experience in a wide range of marketing activities. The ideal candidate will have a passion for marketing and be eager to develop their skills in a dynamic and fast-paced environment.
Key Responsibilities:
* Provide general administrative assistance to the marketing team, including data entry.
* Assist in the planning, execution of marketing campaigns and events, which may include coordinating logistics and preparing marketing materials.
* Maintain marketing databases, including our loyalty app data entry.
* Support with the production of the instore POS and communications.
* Manage incoming and outgoing correspondence, including emails, letters, and phone calls.
* Work closely with other departments (sales, customer service, etc.) to ensure alignment of marketing activities and customer communication.
* Collaborate with team members on special projects or initiatives as needed.
* Having a hands-on approach to support the wider business.
* Participate in training sessions and professional development opportunities to enhance your skills and knowledge in business administration.
Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop your administrative skills while contributing to the efficiency and success of the company.
Where you’ll work
Bents Garden Centre Warrington Road
Leigh End
Glazebury
Warrington
WA3 5NT
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
HEART OF ENGLAND TRAINING LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
The apprentice's training will all be in house on the job, they will have an assigned Educator from Heart of England Training who they will meet with remotely via teams frequently.
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Team working
* Creative
* Initiative
Other requirements
Things to Consider (Things the apprentice may need to take on board)The role requires the candidate to be in the office, and there are no hybrid working on offer.