This role as a Customer Service Advisor in the property industry entails providing exceptional service to customers by assisting with inquiries and resolving issues in a professional and timely manner. Client Details Our client is a significant player in the property industry, based in Hull. With a firm foothold in the market, they proudly boast a robust team of over 1000 dedicated professionals. Description Handling customer inquiries promptly and effectively Resolving customer complaints to ensure maximum satisfaction Liaising with institutional lenders, borrowers and legal firms in relation to Remortgage applications Support customers throughout the Remortgage process Profile Excellent interpersonal and communication skills Strong problem-solving abilities Ability to meet tight deadlines and targets and to work under pressure. Good team player, but also ability to work on own initiative. Job Offer Salary £22,500 Opportunity to work in a professional and friendly environment A culture that promotes learning and development