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Base pay range
Facilities Administrator | Property Maintenance Industry | £27,000 - £32,000 | Permanent Role
Due to company expansion, we are currently seeking an Account Administrator / Maintenance Administrator to work within the Commercial Maintenance / FM industry. The Account Administrator / Maintenance Administrator will be the dedicated point of contact for either one large client or a cluster of smaller clients.
You will be working within a large team of technical managers and help desk. Your responsibilities will include:
* Ensuring engineers are logging in/out of jobs on time on the company/client CAFM system.
* Ensuring relevant compliance documents are uploaded to the company/client CAFM system.
* Ensuring engineers leave detailed remedial reports/job notes on each job they complete.
* Issuing POs to engineers or ordering parts/materials/tools on their behalf for jobs on your account.
* Liaising directly with client points of contact to book in out of hours works/gain access to sites and ensure the client is happy with works carried out.
* Liaising with the helpdesk team and other departments (building fabric, projects, electrical, and HVAC) on works/engineers scheduled on your dedicated account.
Package / What is on offer:
* £27,000 - £31,000 Basic Salary (experience dependent).
* Hours: Monday - Friday, 08:30am - 5:30pm (Office Based).
* Opportunity to increase earnings on paid overtime/out of hours works (£1,000 - £10,000 per annum dependent on choice).
* PAYE, Paid Monthly.
* 21 days holiday + bank holidays (increasing annually).
* Casual dress code in the office.
* Free on-street parking at the offices in Sutton.
* Friendly, social office atmosphere with regular team events.
* Company pension.
* Genuine up-skilling, training, and progression opportunities on offer either into management or surrounding departments.
* Regular, performance-based pay reviews.
The Company:
The business is a commercial, hard services FM/Maintenance provider, providing Carpentry, Plumbing, Air Conditioning, Gas, Electrical, and general building maintenance and projects across the UK.
Requirements:
As an Account/Maintenance Administrator, we are looking for an individual who meets the following profile:
* (Highly preferable but not essential) Experience within the hard services maintenance/FM industry.
* (Highly preferable but not essential) Experience using a CAFM system, preferably Simpro, Verisae, or ProNett.
* Experience within a client-facing/customer service role.
* Comfortable communicating with colleagues, clients, suppliers, and sub-contractors via phone and email.
* Legally able to work in the UK and able to commit to working full-time office-based in Sutton, Greater London.
Could this opportunity be of interest to you? If so, please submit a full CV today and one of the team will give you a call to discuss further.
Seniority level
Entry level
Employment type
Full-time
Job function
Industries: Industrial Machinery Manufacturing
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