Job Description:
Our client, a global financial services firm, is seeking a dynamic Loan Solutions Analyst to join their team in Glasgow on a permanent basis.
In this broad role, you will serve as the primary point of contact for a portfolio of Loan Solutions clients based in the UK, with a focus on Loan Administration.
Essential Skills/Experience:
* Prior experience of loan administration and basic understanding of the loans market, and in particular bi-lateral loans, syndicated loans, loan funds including direct-lending.
* Experience in Loan Closing preferred.
* Understanding of loan trade documentation, transfer certificates, pricing letters etc desirable.
* Good problem solving and analytical skills.
* Strong team player.
Core Responsibilities:
* Support senior colleagues as required in the provision of Collateral Administration services, client change, onboarding/offboarding activity and other general matters relating to the good functioning of the Department as required.
* Act as a main contact for Client relationships on the Loan Solutions UK service delivery across the Loan Administrations platform.
* Manage any client queries or escalations ensuring appropriate actions are taken to resolve any service issues in a timely manner.
* Oversee the service delivery completed in Loan Solutions Portugal, ensuring the service is of a high standard and on time, monitoring in accordance with SLA and prevailing governance.
* Monitor the overall service provision and ensure that monthly MIS complete in Portugal is accurate and a true reflection of the service delivery.
* Accountable for delivering personal targets and objectives to support the performance of the team under general guidance from more experienced colleagues.
* Create initial reports/analyses based on existing templates for review by more experienced colleagues.
* Support the function by actively seeking opportunities to develop knowledge and expertise and to improve their understanding of the organisation both within the UK and more widely.
* Maintain a full appreciation of the Loan Solutions service provided by LDO UK, understanding its impact and relevance and contributing to process improvement by future proofing issues.
* Apply existing policies and procedures and provide advice on their interpretation to clients.
* Display ownership in attempting to resolve more complex and technical issues in a timely manner, validating the response and/or answer with more senior colleagues, to ensure clients receive the appropriate level of support and service.
* Support with training of new members of staff.
* Producing and maintaining localised Policies and Procedures.
* Completion and/or oversight checks of Loan Solutions service delivery.
Benefits:
* A highly competitive salary
* Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16046
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
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