Description Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: Attend meetings when required. Embrace and embed new changes in PE systems and processes. Training the new starters according to the company guidelines. Coaching and supporting team members in their development. Highlights high performing individuals. Track team absences and report them to your Area Manager/Deputy Area Manager. Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required. Help to create a customer focused environment. Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. Implement the lead from the front mindset and set a clear example of Product quality for all to follow. Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. Clear communication of Sales Goals, striving to consistently exceed sales targets. Train the team on all new products enabling them to drive sales. Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary. Who you are: You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. You have experience of managing a diverse workforce. You are customer-focused, and enjoy interacting with customers. You don’t turn a blind eye to issues… you jump on them and have a desire to solve them You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. You are hugely detailed oriented and don’t ever cut corners You love working in a team and helping to manage other chefs in the kitchen You can clearly communicate both verbally and in writing A pasta lover What we can offer: £13.5 per hour - £14.5 per hour from midnight onwards Monthly bonus according to site performance Join a dynamic, fast-moving & diverse team Regular team socials Free Pasta Evangelists products Referral Scheme bonus Cycle to work scheme Development Opportunities - you can grow inside the business About Pasta Evangelists Pasta Evangelists was born seven years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades. Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers – our Evangelists – who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it. Today, Pasta Evangelists is backed by Barilla (the world’s biggest pasta company) and is proud to be the UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups. In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado & Amazon Fresh. Londoners can also treat themselves to fine Italian dinings at our high-end Harrods Pasta Bar, or learn to make our signature dishes from scratch at our viral Pasta Academy, where we welcome thousands of pasta lovers every month. Most recently, we’ve been busy disrupting Britain’s pizza-centric Italian takeaway market with a brand new fresh pasta takeaway concept, available on pastaevangelists.com as well as major delivery players like Deliveroo, UberEats and JustEat. With more than 40 kitchens across the UK, we’re expanding coverage to new cities on an almost weekly basis (including our first openings in Scotland and Wales ). We've also opened the UK's biggest pastificio (which, in Italian, means pasta factory, but 'pastificio' better reflects the type of fresh, artisanal pasta we produce) in Acton, West London, allowing us to make ever more exciting and ambitious pasta and sauces for our customers. Given our ambitions, we are looking for exceptional professionals to lead our business through its next growth chapter.