855 Ann Arbor Rd, Plymouth, MI 48170, USA Req #1155
Saturday, February 22, 2025
Join the DFCU Financial team today, and discover the benefits, rewards, and development opportunities from one of the largest and best-managed credit unions in the country.
The Opportunity: Our Main St branch in Plymouth, MI is seeking a full-time Relationship Banker to join their team! In this role, the Relationship Banker will build member relationships by identifying and providing services in a courteous, friendly, enthusiastic, and professional manner. Under minimum supervision, following standard policies and procedures, use computer applications to input, interpret, and relay financial information to members on an individual basis in the branch environment, including running cash transactions.
What You’ll Do:
* Maintain a high level of product knowledge in order to efficiently serve members.
* Provide superior service to prospective and existing members in a timely manner.
* Actively promote and communicate potential financial opportunities.
* Keep current on individual and team sales and service results.
* Process new accounts and daily work accurately and efficiently.
* Use membership data to proactively offer additional products and services to members.
* Accurately process teller transactions in a multitasking environment and maintain cash balancing standards.
* Adhere to branch compliance and security procedures.
* Conduct loan closings.
* Participate in the branch team development program.
* Assist co-workers with transactions and procedures.
* Balance daily membership and loan transactions.
* Provide notary services.
* Work in any assigned area of the branch as needed.
* Saturday hours required.
* Efficiently handle large amounts of cash.
* Additional training and meeting times required; travel may be required.
* Maintain a professional appearance following the established dress code.
What You'll Need:
* High school diploma or equivalent.
* One year goal-driven sales experience in a financial institution.
* Demonstrated customer service skills.
* Ability to provide superior service to members on all products, using effective sales skills.
* Willingness to work in a fast-paced, goal-oriented environment.
* Ability to become an expert in evaluating member needs while making our member your priority.
* Excellent interpersonal skills, including effective verbal and written communication.
* Consistent positive, cooperative, self-motivated, courteous, and professional attitude.
* Ability to move up to 50 lbs.
* Ability to function as a team player in a dynamic environment.
* Must be self-motivated, flexible, and able to organize priorities.
* Willingness and ability to work at any of our branch offices.
What We Offer:
* Monthly cash incentives for meeting performance goals.
* Employee bonus program.
* Paid lunch time.
* Employee referral payouts for recruiting your friends and family.
* Paid time off.
* Paid holidays (13 per year).
* 401k plan match, dollar for dollar up to 4%.
* 401k additional employer contribution after one year at 5%.
* Tuition reimbursement / Education assistance.
* Medical, dental, and vision insurance effective date of hire.
* Health savings account (HSA).
* Flexible spending accounts for medical and dependent care expenses.
* Adoption assistance for qualified expenses maximum $10,000 per child.
* Wellness initiatives and reimbursements.
* Pre-paid legal services plan.
* Identity protection plan.
* Short- & long-term disability plans paid for by the company.
* Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child.
* Pet Insurance.
* Free financial planning assistance.
* Numerous fun employee events throughout the year.
* Volunteer and community engagement opportunities.
* Employee loan discounts (closed-end loans).
* Discounts with local and national companies through DFCU Perks.
* Service / anniversary awards.
* Employee discounts for company logo wear.
* Recognition and awards for outstanding team and individual performance (branch and member service center employees).
* Ongoing training opportunities.
Equal Opportunity Employer / Disabled / Veterans
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