Operations Manager - Cleaning Franchise Organisation
Company Car with Fuel Card, Laptop & Phone
As an Operations Manager for a cleaning franchise organisation, your role involves overseeing the day-to-day operations of the franchise locations, ensuring that all cleaning services meet the company's standards and client expectations. Here's a detailed breakdown of the responsibilities and key skills required for this position:
Responsibilities:
1. Contract Set Up and management
2. Training & Development
3. Franchise Audits
4. Process Management & Reporting
5. Health & Safety/Compliance
6. HR
Requirements:
1. Experience in a leadership role - preferably within the service/cleaning industry
2. Ability to establish and maintain effective customer relationships
3. Full clean Class 1 NZ Drivers Licence
4. Flexibility to travel with overnight stays and weekend work as required
5. Clean Ministry of Justice Check
6. Effective communication skills
7. Strong work ethics
Acting as the key liaison between the company, franchisees, and clients - you are responsible for ensuring high-quality service delivery across the commercial cleaning services of our client.
If you think you would enjoy this challenging role and have the associated skills and experience, please apply now.
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