Heat Pumps Engineer required to work in the office. Based in Newcastle, salary up to c£45kcarbonus. THE COMPANY/BENEFITS Join a major company, with large investment into renewables. They've undergone major growth and expansion in recent years. Excellent opportunities to develop into a leadership role. THE ROLE Working from the office, you'll be providing technical support and advice to customers to include installers, service engineers and home owners. You'll be liaising with clients over the phone, via email and video calls to offer solutions at install, commissioning and service stages. With access and full product training on their portfolio of equipment, plus controls, you'll become a product expert and aid internal staff with any help or advice as required. Working closely with their field engineers, you'll ensure customers' queries are responded to efficiently and successfully. Liaising with internal departments to include enquiries for sales, warranties, spare parts and logistics for equipment to be sent out to customers. Excellent opportunity of growth within the division, offering a leadership role over time as the department grows. THE PERSON We're seeking an engineer with a strong working knowledge of Air Source Heat Pumps, principally into the domestic and residential sectors. Previous experience could include install or service engineer or from the office in a technical and related role. As an engineer, you'll be comfortable and be seeking an office-based role. THE PACKAGE A basic salary in the c£40-45k bracket, with car/allowance and bonus. 25 days holiday, healthcare and extra benefits on offer. THE LOCATION Based in the office near to Newcastle. Ideally seeking engineers living within a short commute of the city