Lindström – Middlesbrough, Borough of Middlesbrough
An exciting opportunity has arisen within Lindström UK. We are looking to recruit 3 On-Site Service Operatives; these are customer site-based roles. We have a full-time role in the area of Sheffield, a part-time role in Teesside, and a part-time role in Liverpool. The purpose of the role is to enhance the service provided by Lindström to its customers, taking on an active role in the service delivery.
Your key responsibilities in this role will include:
1. Providing on-site service to customers, enhancing and adding value.
2. Working with the Laundry Operation and Delivery Services.
3. Liaising with the Customer and Customer Services for service provision, problem solving, and continuous improvement.
4. Loading clean garments in the correct lockers and bagging soiled garments ready for collection.
5. Monitoring garment levels and answering day-to-day enquiries.
6. Administration and liaising with the OSS Coordinator, Account Manager, and Customer Services.
7. Dealing with any customer staff queries or issues.
Who are we looking for? The right candidate will be reliable, punctual, and self-motivated. They should be polite and well-organized with the ability to use their own initiative. Candidates must have a good level of spoken and written English and possess a Full UK/EU driving license.
The ability to establish trust with customers, recognize their requirements before they do, and handle customer complaints effectively is essential. Candidates should also have Microsoft skills to work with data and demonstrate resilience and determination to provide the best service. Excellent communication skills to work with all personality types are required.
Interested? Please send a CV and application by email to ***********@lindstromgroup.com
Who are we? There are many reasons to join the Lindström family, but here are just a few more: Lindström Ltd is the U.K. subsidiary of Lindström OY, a family-owned £450m textile services company. Through dedication, we provide the best textile service solution you can imagine.
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