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Service, Logistics and the Remanufacture of Fitness Equipment
Job Description
A field engineer/service technician are experts in identifying and undertaking problems with the client/customer. You will be going on on-site visits to diagnose problems with the fitness equipment and implement a solution to ensure the machine is working in full order. Working hours will not always be from 9am-5pm as you will need to be flexible to solve a sudden problem with the client or a job can overrun depending on the client’s problem.
Key Responsibilities
1. Represent PSLT Ltd in a professional manner at all times
2. Analyse and solve problems which meet the clients' needs
3. Uphold PSLT Ltd’s dress code at all times whilst representing the company
4. Carry out all repairs efficiently
5. Create reports to help keep track of any issues, plus any additional work which may require further attention
6. Ensure van stock is maintained to the correct levels at all times
7. Ensure that all equipment is tested before leaving the workplace and your work area is left clean
8. Ensure the customer has signed the engineer's report to confirm job completion plus any additional work which may require further attention
9. Ensure Company Policy and procedures are followed at all times
10. Complete paperwork on a daily basis
11. Ensure health and safety requirements are met at all times
12. Maintain clear communication with the service team in the office at all times
13. Ensure that all work is completed with accuracy and great attention to detail
14. Good at solving issues and critical thinking
Employee Requirements
1. Must have Full Clean Driving Licence
2. Able to work and remain calm under pressure
3. Ability to work on your own initiative
Additional:
1. Company Vehicle
2. Qualifications: 5 GCSEs A* - C, additional qualification would be ideal but not necessary
3. Experience: ideal past technical experience is required but will train all staff
4. Salary: starting £28,000 + – depending on experience (can be discussed)
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Wellness and Fitness Services
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