We are seeking an IT Support Manager to join our client based in Cambridge, the IT Support Manager will earn a salary between £50,000 - £55,000 depending on experience. The IT Support Manager will be a motivated individual, ready to join and contribute to a successful, and growing business. The IT Support Manager will lead a team of 3 IT Technicians, on the service desk who will cover 1st, 2nd and 3rd line duties. This role will require the IT Support Manager to be on-site 3 days per a week, with 2 days of home working, and will require a driving license.
Responsibilities:
* Help desk
* Team Leadership and Development
* Tech and System support
* General IT
Skills
* Technical/ subject knowledge
* Bespoke internal systems and company apps
* 3CX Telephone Systems
* Cloud storage technologies i.e. OneDrive / SharePoint
* Data Backups
* ERP systems
* External software used by the business
* Help Desk Management
* iOS
* Microsoft 365 (Exchange Online, SharePoint, Intune, Entra ID)
* Microsoft Active Directory
* Mimecast
* Networking (DHCP, DNS, IPv4, VLANs, VPN)
* Windows Desktop Operating Systems
* Windows Server Operating Systems
* Other technologies as required by the business
Robert Half Ltd acts as an employment business for temporar...