Our client is a creative, production and installation specialist, with significant retail and experiential expertise. Their use of innovation connects brands and people in exciting ways. Whether it’s POS, one-off or multiple in-store retail displays, exhibitions or packaging & print, they have vast experience in delivering projects from concept to completion.
They’re now looking for a Project Lead to join the team, in a client-facing role.
Job Role
* Management and ownership of a retail fixture client project
* Planning and implementation of the project to the highest quality, deadline, brief and budget
* Build and nurture positive working relationships with all client personnel
* Collaborate with both internal teams and the external supply base
* Ensure the team has a full understanding of the client’s goals and key performance metrics, in order to exceed those goals throughout projects
* Oversee and review project critical paths, ensuring client expectations are met and exceeded
* Report on project spend, cost analysis, invoicing, forecasting, meeting project financial objectives by forecasting requirements; scheduling expenditures; cross-checking supplier costs and initiating corrective actions
* Maintain and deliver superior customer service and operational excellence
* Identify opportunities to introduce initiatives to drive productivity and task efficiency
* Understand and articulate ROI for continual analysis
* Ensure management is kept up to date on the status of client projects at every stage
* Liaise with suppliers for costs, SLA’s, lead times, fabrication, construction methods and QC
* Client liaison on and off site for technical and production queries
* Production of O&M Manuals
* Completing and submitting all relevant Project H&S, Risk and Method Statements
* Management of installation schedules, and post-installation reporting
Skills and Experience
* Retail industry experience (ideally Supermarkets)
* A background in Project / Account management
* Budget management
* Solution oriented
* Excellent written and oral communication skills
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