Customer Service Apprentice (Finance Shared Service Centre)
* Full-time
* DBS Check Required: No
United Living is a leading infrastructure, construction, and property services company in the UK, comprised of four complementary businesses. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future.
We invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation.
Building a diverse, inclusive, and equal working environment in which everyone is welcomed and encouraged to be themselves, is a commitment we are dedicated to. We believe that having a diverse workforce not only sets us up for success, but it allows for greater opportunities for innovation, adaptability, and wide-ranging capabilities.
This is an exciting time to join United Living on our Apprenticeship Programme as the business continues to grow and we have a significant order book of secured future projects.
Our Finance Shared Services Centre are responsible for transactional finance processing across the Group including accounts payable, sales invoicing, accounts receivable, and payroll. We are looking for an Apprentice to join the team, and some of your key responsibilities will be:
* Liaising with project teams and suppliers to answer queries and ensure invoices are correct.
* Answering queries from colleagues effectively and with respect.
* Creating and maintaining electronic and hard-copy files.
* Updating internal trackers, schedules and the finance system.
As an Apprentice with United Living, you’ll be given a real job from day one where you will gain hands-on industry experience, and the knowledge required to achieve a nationally recognised qualification.
As part of your apprenticeship programme you will be enrolled on the Level 2 Customer Service Practitioner Apprenticeship, which will be delivered by our training partner Smart Training and Recruitment. The programme is 15 months long and you will study online, spending one day per week working towards achieving your qualification.
In order to be successful in this role, we would like you to have already achieved, or be predicted to achieve in Summer 2025:
* GCSEs at Grade 9-4/A*-C in English and Mathematics.
* Good IT skills and able to use Microsoft Office packages e.g. Outlook, Word, Excel etc.
* Good organisation, time management and communication skills.
You must also be available to start full-time work in September 2025 and have:
* The commitment to live and breathe our company values during your work and studies.
* The motivation and dedication to successfully complete your apprenticeship programme.
We are committed to nurturing your creativity, encouraging the freedom to express yourself and fostering a supportive culture that values both personal and professional development.
How to apply
We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. We are proud to be a disability confident employer and are committed to offering applicants with a disability an interview, if they meet the minimum requirements for the role.
Please contact our Early Careers team at earlycareers@unitedliving.co.uk to discuss any access needs, reasonable adjustments or additional application support that may be required at any point during the recruitment process.
If you are ready to be part of our expanding team and contribute to our success, please click the I’m interested button and submit an application. We recommend you apply as early as possible.
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