Summary
A&P Group is recruiting a business administrator for the busy Tyne office. The successful candidate will work within various teams to ensure the organisation's efficiency and effectiveness continue. This is a great opportunity to see a different side of administration!
Wage
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Wage may increase after the first year depending on development and/or age.
Training course
Business administrator (level 3)
Hours
Monday - Thursday 8am - 4pm, Friday 8am - 3:30pm
37 hours a week
Start date
Monday 1 September 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
* Health & Safety is a priority within the dock, and it is the responsibility of the apprentice to work within policies and procedures
* Assist with raising purchase orders
* Maintaining supplier records
* Liaising with other functions to ensure requirements are clearly defined and transmitted to the supply chain
* Assisting with supplier selection/negotiation, bid evaluation, contract award, and supplier reviews
* Assisting in monitoring and ordering products, stock, equipment, and services
* Assisting in hired and rented equipment onsite, managing stock levels, and working with the labour force to manage equipment
* Maintaining organised files and records of business activity
* Contributing to company reports, as and when required
* Support various departments with administrative duties
* Attend meetings with internal and external customers and take notes as required
* Providing general office support
Where you’ll work
C/O A&P Tyne Limited
Wagonway Road
Hebburn
Tyne And Wear
NE31 1SP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
SPRINGBOARD SUNDERLAND TRUST
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3.
Face-to-face teaching will take place in Pallion, SR4 6AD, Springboard Sunderland. This will occur every other Monday 9:30am - 3:00pm.
More training information
Prior learning will be recognised following an in-depth initial assessment and review of qualifications.
Requirements
Essential qualifications
GCSE in:
* Minimum of 4 GCSEs including English & Maths (grade 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Administrative skills
* Team working
* Professional
* Trustworthy
* Uphold Confidentiality