About Us
We are an independent Australian-owned company, operating nationally providing specialised end-to-end Building Inspection and Project Management Services to the insurance industry.
Mk3 is a place for support and belonging to build lifelong connections. If you're looking for a chance to apply your customer service and administrative skills, and gain exposure into the Insurance Industry, this is it! Join our team as a Bookings and Office Support Administrator and be a part of a company that’s helping make a difference to the lives of our customers.
Your new role:
* Handling and assisting with the lodgements of Insurance claims.
* Manage daily run sheets and day board systems.
* Manage over-flow calls and assisting with enquiries from multiple stakeholders across the business.
* Liaise with Trades where needed.
* Develop and maintain strong relationships with stakeholders and customers.
* Manage database records.
* Order/ purchase office supplies.
* Other office adhoc tasks as required.
What’s in it for you?
* A cultivating company culture through contemporary office environments and equipment.
* Office located in Tullamarine with close access to Public Transport and local shopping hub.
* Additional birthday leave, every year.
* Additional paid leave through our RDO program
* Monthly company social events/office initiatives.
* Supportive management team that will help you gain the skills for your preferred career path.
* 2 weeks training program provided, along with ongoing training relevant to your role.
Successful applicant will possess:
* Previous experience in a similar role (not required however would be advantageous).
* Experience and knowledge of claims and how the Insurance or Building industry works (highly advantageous).
* Be proficient in MS Word, MS Excel, and Outlook.
* High attention to detail and highly organised is a must.
* Exceptional customer service skills.
* Be able to work as part of a team but also autonomously as required.
Due to the nature of the role, this role is on-site only, and will require you to attend the office Monday-Friday during our business hours.
How to apply:
Hit the ‘Apply Now’ button and attach your CV/Resume and Cover Letter or email your Resume to hr@mk3.com.au
You must currently be in Australia and have eligible working rights.
As a crucial part of our recruitment process, we require all suitable applicants to undergo background checks which include reference and criminal record checks.
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