We have anexciting opportunity for a Junior Concierge to join our highly successful teamhere at our Covent Garden Hotel. To be successful in this role you will need to beconfident and an engaging communicator ensuring inspirational service isdelivered to our guests. Working as part of our front office team, you will beexpected to demonstrate excellent attention to detail, organisational andinterpersonal skills.
As a JuniorConcierge you will help run the daily operation of the concierge desk,overseeing all the arrivals and departures to the hotel, and manage all guestrequests.
What we Offer:
1. Discounts & PerksPlatform
2. Wage Stream– An employee app to stream your wagesbefore payday
3. Paid overtime
4. Flexibility
5. No splitshifts
6. Cycle towork scheme
7. Uniformand meals provided
8. Uniforms dry cleaned
9. Discounted personal dry cleaning
10. Social events, wellbeing and team activities
11. Awardwinning training opportunities and career development
12. Fully funded English lessons
13. One paid volunteering day per year
14. Firmdale experience and long service vouchers (afternoon tea, dinner for two, film cluband an overnight stay)
15. And muchmore!
What you Need:
16. Passionfor providing excellent customer service
17. Demonstratewarmth and impeccable service
18. Attentionto detail
19. Efficientand logical
Why join Firmdale Hotels?
FirmdaleHotels is an international award winning group comprising of 10 high end luxuryhotels and 8 bars and restaurants in London and New York.
We aredelighted to have been recognised by the hospitality industry for some of thegreat work our teams have done. To name a few of our recent awards andaccolades;
20. Firmdale Hotels - “Winner of the BestEmployer Award at The Cateys 2017 & 2020 and Number One in The Caterer BestPlaces to Work in Hospitality”
21. Manager of the year - Laura Sharpe,Cateys 2018
22. Hotel of the year - Group - Cateys2018
In line with the Asylum and Immigration Act1996, we do require all applicants to have the eligibility to live and work inthe United Kingdom. Documentation will be required at interview stage.