ServiceNow Data Architect - Glasgow, UK Contract Position: 12 Month PAYE Contract | £528.48 per day | Hybrid (3 days in office) About the Role A major investment bank is seeking an experienced ServiceNow Data Architect to join their Enterprise Technology & Services team. This critical role will oversee the data infrastructure architecture related to the firm's IT Service Management (ITSM) framework. Key Responsibilities Manage the data design of the firm's Configuration Management Database (CMDB) through operationalization of the Common Service Data Model (CSDM) Assess, design, and manage data architecture with focus on efficiency, effectiveness, and policy compliance Identify and track internal and external data sources Collaborate with stakeholders to validate data needs and maintain CMDB hygiene Ensure alignment with enterprise architecture guidelines and technology strategy Establish data architecture working group frameworks Support triage and prioritization of new or changing requirements Create and present CMDB design and data movement architecture reports Conduct regular audits to assess compliance with approved design standards Coordinate with platform, archiving, data quality, and data security management teams Requirements Minimum 5 years' experience as a data architect or leading a team with a data architect Minimum 2 years' experience with ServiceNow Experience with ITSM functions including Incident, Problem, Request, Change, Release, IT Asset, Knowledge, and Reporting Experience in financial services or similarly regulated industries Strong knowledge of ITIL frameworks and best practices Excellent problem-solving skills with methodical approach to distributed systems Ability to collaborate with globally distributed teams Strong analytical skills with creative approach to problem solving Understanding of various technology implementation methodologies Excellent time management and communication skills Self-motivated with strong ownership and accountability Preferred Qualifications ServiceNow Admin and ServiceNow developer certifications ITIL certification Program Management and/or Agile development experience Financial industry experience Location and Terms Glasgow, UK Hybrid working arrangement (3 days in office) 12-month PAYE contract Day rate: £528.48 McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds. ADZN1_UKTJ