TotalEnergies committed to better Energy We integrate climate change into our strategy, and are staying ahead of new energy market trends by building a portfolio of activities in low-carbon electricity that could account for up to 40% of our worldwide sales by 2050. Today, our gross low-carbon power generation capacity is currently close to 9 gigawatts, including 5 gigawatts from renewable energies. We target 25 GW of renewable generation capacity in 2025 and will continue to expand our business to become a leading international player in renewable energies. We have a new requirement for an Energy Management Customer Manager working within our Energy Management team which provides market-leading energy sourcing and risk management services for UK customers including wholesale market access, market information, and wholesale market media materials for customers. This role will manage two Energy Management analysts and will oversee the service offering wholesale market access to the UK flexible customer base (‘lock-in process’) and oversee the production and timely distribution of industry-leading energy market reports, offering daily market quotations and market insights to UK customers. The Team monitors and collates real-time energy market information and trading screen prices to facilitate the management of customers' risk tools. The job holder is required to interact heavily with other teams including H&O, Sales, Pricing, Commercial, and Risk Control, and Analysis. Role Details: Bonus: Up to 22% Location: Redhill Contract type: Permanent Working Pattern: Hybrid Location: Redhill, Surrey - RH1 1RX The Benefits: Pension Defined contribution scheme, the employer contributes up to 15% of salary Life Assurance Lump sum benefit of 10 x salary as a member of the pension scheme Capital Increase Share Scheme Private Healthcare Private Dental Care Share incentive plans Bonus scheme Life assurance 25 days’ holiday per year Fully subsidized Corporate gym membership Confidential telephone advice line for a range of personal, financial, legal issues etc. Medi Cash Cash Plan, discounts and Rewards Christmas parties and employee communications days Role Purpose: Ownership of the service offering wholesale market access to the UK flexible customer base (‘lock-in process’) Oversee the production and timely distribution of industry-leading energy market reports, offering daily market quotations and market insights to UK customers. Understand the regulation that governs the European wholesale energy markets and be aware of bigger-picture market changes. Represent TGPL at energy industry workgroups and seminars. Customer Wholesale Live Market Desk Ensure the live market desk is open to customers and provide customers with market leading market information/price Ensure any customer instructions in our systems (lockins) and external communications are quickly and accurately recorded, promptly rectifying issues across all levels of the process, and highlighting issues promptly to management Work with customers on the phone, email or other channels to provide best price and position information Ensure SLAs are maintained for customers and internal stakeholders (H&O team, pricing, sales etc) Customer Market Information Provide high quality market information to customers, using multiple methods, such as face to face meetings, phone, email, and media such as webinars and podcasts Publish industry-leading market reports on time and consolidate key market events and drivers clearly & simply Ensure accurate market commentary on the phone, via market reports, on webinars and in meetings etc. Contribute to innovation in customer materials and customer engagement Experience Required: Commercial experience in an energy trading role with exposure to live commodity markets. Strong skills required for accuracy, daily process checks, and process enhancement. Proficient in the use of Reuters and energy monitoring tools as well as having a good concept of Python. Confident personality with the ability to efficiently interact with other teams (Trading, Sales) and external counterparts and customers. About the company: TotalEnergies Gas & Power is one of the leading energy suppliers to industrial, commercial and business customers within the UK and part of the one of world’s leading oil and gas companies and a major player in low-carbon energies. We have integrated climate change into our strategy and target 25 GW of renewable generation capacity in 2025. We will continue to expand our business to become a leading international player in renewable energies. Our Vision is to be the UK's most trusted energy supplier and to deliver what we promise. We recognise that our employees are one of our most important assets. If you are looking for a fast-paced company and with a global brand and a strong UK presence that actively invests in its people, this is an excellent opportunity to work within a friendly, proactive successful team. Diversity and Inclusion One of our values is respect for each other. Creating an inclusive environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our employees have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organization or minority group. This is our vision of diversity, which is an asset for our Group as well as for the individuals who embody it. Preserving and promoting this asset is another part of being a responsible employer