Join to apply for the Tribunal Clerk role at Virtual Bridges
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
Position: Full time Temporary Tribunal Clerk
Contract: 3 months with the possibility of extending
Working Hours: Mon-Fri, office hours (37 per week)
Hourly Rate: £11.59
Job Description
* Dealing with members of the public both on the telephone or in person at a hearing.
* Processing all types of correspondence received manual or electronic in accordance with current guidance.
* Updating appeals on the database accurately, and in a timely manner. Interaction with other government departments and salaried/fee paid Judges/Members.
* Clerk tribunal hearing in Manchester and other local areas as required; expenses will be reimbursed.
* Provide a professional service to the Judiciary and Customers who attend for their hearings.
* To meet and greet Judicial panel members, Customers, and Reps.
* To ensure hearings are managed on time and in line with the guidance for clerking including the recording of the hearing.
* Update the database with outcomes and produce Decision Notices on the day.
* To ensure First Tier Agencies are notified of the Decisions.
* To deal with Customer queries that may arise on the day and ensure they understand the hearing process.
Requirements
* Strong customer service skills and confident dealing with the general public
* Strong administrative skills with proficiency in Microsoft Office, Excel, and Teams
* Excellent communication skills, both written and verbal.
Benefits
* Location is accessible by bus, train, or car
* Weekly pay, holiday pay, and pension scheme
Application Process
To apply for this position, please apply online.
Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks covering the past three years, as well as Address checks for the past five years.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street will offer you a guaranteed interview with a PSR Sourcer.
Seniority level
* Entry level
Employment type
* Temporary
Job function
* Other
Industries
* Administrative and Support Services
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